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Makesbridge Professional, Scientific, and Technical Services Reviews & Insights

Score8.5 out of 10

11 Reviews and Ratings

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Community insights

TrustRadius Insights for Makesbridge are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Makesbridge is a versatile solution that caters to the needs of marketing, sales, and support teams. Users have found it valuable for outbound email efforts and website activity tracking. The integration with Salesforce has provided transparency and ease of analysis, making it a preferred choice for small firms seeking a cost-effective alternative to standard automation solutions like Pardot, HubSpot, or Marketo. The intuitive dashboards and navigation, along with beautiful templates, have been commended by reviewers as they find Makesbridge to be a valuable tool for their team. Additionally, the platform addresses the need to automate marketing tasks and provides everything in one place. This convenience has proven to be a significant advantage for organizations that previously faced challenges with limited support and integration issues. Moreover, the Auto Bots and Nurture Tracks features allow for automated follow-up emails, enabling targeted communication with leads based on specific criteria. Makesbridge has made users' lives easier, allowing them to focus on sales while receiving highly recommended support from the team.

Makesbridge Reviews

1 Review
Professional, Scientific, and Technical ServicesMarketing & Advertising1

Makesbridge Rocks!

Rating: 9 out of 10

Use Cases and Deployment Scope

We currently use Makesbridge as our eCRM platform. This is used for multiple clients from our company. We use it for monthly newsletters as well as automatic e-mails for birthdays and member anniversaries.

Pros

  • The BEST thing about Makesbridge is their help desk employees. From signup through the technical aspects of working with the platform, I have never had to wait to get a problem resolved. They are always willing to walk the user through processes.
  • The platform is easy to use, once familiar with it. This makes my job easier.
  • The graphs for statistics are fantastic. Make it easier to understand.

Cons

  • Makesbridge is currently updating their platform. Some things are done in the old UI and some things are done on new UI. It is confusing to know where to do some things, but I expect this to change in the near future.
  • The old UI calculated things one way and the new UI calculates things another way. Specifically Click through percentage on the old UI was calculated clicks/opens (rounded nearest), in the new UI it is clicks/sends (rounded up.)
  • I would like the capability to have some fields updated all the time and other fields updated only if they are empty. For example, I want to know where the original source of a subscriber is. My understanding is that this is currently updated with every upload.

Likelihood to Recommend

Again, the help desk more than rectifies any problems I have with the site.
WW
Warren Wear
Director Technology in Information Technology at bottlerocket marketing group (Marketing and Advertising, 11-50 employees)
Vetted Review
Makesbridge
1 year of experience