A solid product to help find your website’s weaknesses.
Use Cases and Deployment Scope
We use Lucky orange to run a survey for post subscription sign-up. We also use it to review user behavior on our website to improve our purchase funnel conversion rate. It helps us identify specific parts of our website that aren’t performing as expected or that confuse users. When used in conjunction with Google analytics event tracking we can pinpoint User behaviors that make users more likely to convert.
Pros
- User screen recording
- Heat mapping
- Event tracking
- Simple surveys
Cons
- Doesn’t work well with single page apps
- Loads the page dynamically so if had made changes to the page reporting is messy
- Overall cost structure needs work for larger businesses.
Likelihood to Recommend
Due to its price structure lick your ages best for smaller businesses it’s actually rather affordable. It also works best on WordPress Squarespace or Shopify websites. I would recommend that someone be in charge of managing the interface and be responsible for watching user behavior videos or you will lose out on Valuable insights. This product doesn’t want itself all that well two single page apps or websites with lots of website visitors one thing I wish that they would’ve let us do is only capture videos if a user did a specific action. Another issue is that the videos only were saved for 30 days.
