Lucidya

Score8.4 out of 10

3 Reviews and Ratings

What is Lucidya?

Lucidya is a social media intelligence platform powered AI & big data that reveals key consumers' insights in real-time. To give brands insight, Lucidya monitors conversations from over 200 million websites, blogs, and forums. Combined with Lucidya’s advanced filtering features, it is designed so brands never miss important customer conversations.

Users can collect and analyze customer data from social media platforms. With native support for major social media channels, brands can generate insights to execute successful social media campaigns.

Lucidya also allows brands to monitor relevant news & articles on global news outlet, TV and radio channels.

Categories & Use Cases

Media

Screenshot of Crisis Management
Detect and fix problems before they become a pain

Screenshot of Customer Care
Take your customer satisfaction performance to the next level

Screenshot of Customizable Dashboard

Screenshot of Crisis Management
Detect and fix problems before they become a pain

Screenshot of Competitive Analysis & Benchmarking

Screenshot of Automated Reporting

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Screenshot of Crisis Management Detect and fix problems before they become a pain

Mohamed Arnous View profile

Business Analyst in Product Management at Hunak (11-50 employees employees)

Pros

trends analysis
statistoics
reporting

Cons

price

Most Important Features

account analysis
trend tracking
reportong

Return on Investment

identifying the impact of each social media campaign
which social media platforms to target
which content to focus on

Mohamad Rashdan View profile

Senior Business Analyst in Marketing at Hunak (11-50 employees employees)

Pros

Deep analyzing for social media
Dividing the feedback to positive, negative and neutral
Analyzing the key words

Cons

Providing Insights to explain more the feedback
Customizing the results for clients presentations
Visualizations

Most Important Features

Spike Detection & Analysis
Realtime Alerting System
Newsletter Reports

Return on Investment

Raise in the average price of projects with the clients
More projects in short periods

Verified User

Analyst in Marketing (11-50 employees employees)

Pros

Social lestining
Campain monitoring

Cons

Improve on dashboard customization
Provide more visually appealing reports

Most Important Features

Campaign monitoring
Social lestining

Return on Investment

ROI is difficult to measure, but very helpful in making marketing decisions

Other Software Used

Semrush, Google Ad Manager

Talkwalker by Hootsuite