TrustRadius Insights for Loopio are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Intuitive and easy-to-use platform: Many users have praised the platform for its intuitive and easy-to-use nature, making it effortless to find answers and information. They appreciated the organization of the platform, finding it effective in presenting responses in a clear and understandable manner. Some reviewers mentioned that they only needed a short tutorial to get started, highlighting its user-friendly design.
Efficient search functionality: The ability to search for specific words or questions and quickly access relevant information has been well-received by users. They found this feature helpful in easily finding answers about features or products. Additionally, some reviewers liked how the platform had a high match rate for similar questions with slightly different phrasing, ensuring accurate and comprehensive search results.
Regular updates and improvements: Users appreciate that releases are often meaningful and useful, indicating that updates and improvements are regularly made to the platform. They value the continuous enhancement of the platform's accuracy and relevance through machine learning from previous answers. Furthermore, reviewers liked how various fields were automatically prepopulated, saving them time and effort when entering information.
Loopio is used to complete due diligence and RFP responses. It is managed by the Projects team, but contributors are across the organization.
Pros
Ability to track and followup status of questions.
Library of answers.
User experience is superb.
Cons
Having the ability to directly connect responses in multiple languages.
Ability to set up more people in the review cycle (we typically have a responder, and at least 2 reviewers).
Likelihood to Recommend
In my POV, it's a near-perfect solution for due diligence and RFP responses. It is excellent for due diligence responses where questions are often the same. Less effective for RFP where questions are unique, but still substantially better than managing through email or Excel!
We use Loopio to help streamline the due diligence processes of our customers related to information security questionnaires.
Pros
Machine learning from previous answers
Prepopulates a variety of fields automatically
Has a high match rate for similar questions with slightly different phrasing
Cons
The interface could be a little faster.
I'd like to see even more pattern matching.
Support for additional file formats
Likelihood to Recommend
Loopio shines in the basic block and tackle due diligence responses. We have significantly reduced our response time by pre-populating answers to similar questions that we get asked repeatedly from our customers. Most customers use the same regulatory or standardized security frameworks and ask very similar questions. We have reduced our manual efforts and thus staff time by automating responses using the Loopio platform.
VU
Verified User
Vice-President in Information Technology (Financial Services company, 1001-5000 employees)