TrustRadius Insights for Loopio are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Intuitive and easy-to-use platform: Many users have praised the platform for its intuitive and easy-to-use nature, making it effortless to find answers and information. They appreciated the organization of the platform, finding it effective in presenting responses in a clear and understandable manner. Some reviewers mentioned that they only needed a short tutorial to get started, highlighting its user-friendly design.
Efficient search functionality: The ability to search for specific words or questions and quickly access relevant information has been well-received by users. They found this feature helpful in easily finding answers about features or products. Additionally, some reviewers liked how the platform had a high match rate for similar questions with slightly different phrasing, ensuring accurate and comprehensive search results.
Regular updates and improvements: Users appreciate that releases are often meaningful and useful, indicating that updates and improvements are regularly made to the platform. They value the continuous enhancement of the platform's accuracy and relevance through machine learning from previous answers. Furthermore, reviewers liked how various fields were automatically prepopulated, saving them time and effort when entering information.
Loopio is being used to answer RFPs, RFIs, and security assessments. It has helped us to reduce the time we spend answering these questionnaires and to keep a clean and up-to-date library.
Pros
Content management.
The magic tool that automatically looks for answers.
Manage responsibilities within each project.
Cons
Adding new answers to the library was easier and better with the "close the loop" functionality. Now, it seems like it is easier to miss questions to add to the library.
Likelihood to Recommend
Loopio works great with Word Docs and simple/not too complex Excel files. There are some complex Excel files that we get that we end up working on offline due to the deadlines that we deal with.
VU
Verified User
Manager in Marketing (Legal Services company, 51-200 employees)