LogPoint Information Reviews & Insights

Score3.7 out of 10

9 Reviews and Ratings

Community insights

TrustRadius Insights for LogPoint are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-friendly Interface: Users find LogPoint easy to use and appreciate its user-friendly interface, which makes tasks simple to navigate and perform effectively. Several reviewers have specifically mentioned this as a positive aspect of the platform.

Exceptional Sales Support: The salesperson provided exceptional support, impressing users with their knowledge, professionalism, and wealth of information, references, and contacts to address customer concerns. Many users have praised the sales support they received when interacting with LogPoint.

Search Templates for Account Lockouts: Users highly regard LogPoint's capabilities and its usefulness in investigating account lockouts through the Search Templates feature, which allows for defining searches across multiple log sources on a single page. This feature has been highlighted by a significant number of reviewers as being particularly valuable.

LogPoint Reviews

1 Review

InformationInformation Services1

Good pricing model but software needs some improvement

Rating: 5 out of 10

Incentivized

August 12, 2021

Use Cases and Deployment Scope

We are a LogPoint partner, and I'm in charge of integrating the solution in our customers' environments. The reasons our customers choose LogPoint vary from needing a central log repository for compliance reasons to speeding up investigations, etc. The main reasons I see for LogPoint being chosen instead of other SIEM solutions is its pricing model.

Pros

Pricing model
Active support
Ease of use

Cons

Stability (weird issues)
Transparency (hard to investigate issues)
Search template should be improved

Likelihood to Recommend

LogPoint is well suited for smaller environments with small teams that don't have much time for training and need a solution that is quickly operational.

In bigger environments, however, the fact that issues often need support to intervene--which causes delay--makes this solution less appropriate.

Alexandre Mirgalet

Security Engineer in Information Technology at SCC (Information Services, 1001-5000 employees)

Vetted Review

2 years of experience

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