LogPoint Professional, Scientific, and Technical Services Reviews & Insights

Score3.7 out of 10

9 Reviews and Ratings

Community insights

TrustRadius Insights for LogPoint are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-friendly Interface: Users find LogPoint easy to use and appreciate its user-friendly interface, which makes tasks simple to navigate and perform effectively. Several reviewers have specifically mentioned this as a positive aspect of the platform.

Exceptional Sales Support: The salesperson provided exceptional support, impressing users with their knowledge, professionalism, and wealth of information, references, and contacts to address customer concerns. Many users have praised the sales support they received when interacting with LogPoint.

Search Templates for Account Lockouts: Users highly regard LogPoint's capabilities and its usefulness in investigating account lockouts through the Search Templates feature, which allows for defining searches across multiple log sources on a single page. This feature has been highlighted by a significant number of reviewers as being particularly valuable.

LogPoint Reviews

2 Reviews

Professional, Scientific, and Technical ServicesComputer & Network Security2

LogPoint review

Rating: 9 out of 10

Incentivized

July 22, 2021

Use Cases and Deployment Scope

LogPoint is used internally to consolidate logs into a single place. Based on that, we are now able to have a cross solution analyse, detect threats and help our operational team to provide the fastest solution. We use LogPoint in the whole organization.

Pros

Analyse in real time lots of different logs and alert security team based on predefined alert templates.
Simple and fast deployment.
Pre defined templates available for dashboarding, alerting, reporting and logs normalization.

Cons

Providing a full Cloud solution
Having more documentation for complex deployment

Likelihood to Recommend

LogPoint could be implemented in different use cases and company sizes based on their deployment options from all-in-one to multiple roles and servers.
LogPoint is less appropriate for "cloud first" companies because it could be complex to deploy to the Cloud.

Fabien Landais

IT Manager / Sales Engineer / Trainer in Information Technology at MIEL (Computer & Network Security, 51-200 employees)

Vetted Review

6 years of experience

View profile

LogPoint: a solid SIEM solution!

Rating: 9 out of 10

Incentivized

July 20, 2021

Use Cases and Deployment Scope

We are an MSSP company with a SOC providing multiple security services, including forensic, pentest, incident response, etc. Initially we were only reseller and LogPoint integrator. The current SIEM we use for our SOC (LogRhythm) has many problems, is very expensive and the technical support team is slow to answer. Especially on log normalization. That is why we have started a migration to use LogPoint instead of LogRhythm in the next month.

LogPoint is not identical with LogRhythm, but has solid strengths, at least:

license model
technical support team (with possibility of support IP through VPN)
log normalization creation for unknown logs are pretty fast
no extra cost for high availability architectures

The only drawback for now are:

To simple alert management interface. When there is 10 identical alerts, it is difficult to still have a global vision of everything and it is time consuming to resolve all of them. LogPoint is clearly not usable as is for MSSP or big customers, a SOAR solution should be used in addition.
Clear interface, except sometime where it is a little bit confusing
Lack of self monitoring, we cannot know from the web UI if an alert rule is consuming to much resources.

Pros

Technical support team is fast and competent
License management and cost
Log parsing
New logs can be provided to the support team for parser creation
High Availability architecture does not cost more

Cons

Alerts interface is too simple, hard to keep visibility if there is more that 10 alarms
Web UI is clear but sometimes confusing
LogPoint never warns on bad practices that could leads to performance issues
Lack of self monitoring, to display which alert rule is consuming too much resources

Likelihood to Recommend

LogPoint can be deployed easily in high availability to absorb a lot of log per seconds. But LogPoint only, without SOAR, is not well suited for MSSP or big companies that could have a lot of alarm rules every days. There is no link between old and new alarms (for same IOC for example), and the interface is not enough clear to manage them all.

Louis MILCENT

Ingénieur en cybersécurité in Information Technology at SECURIVIEW (Computer & Network Security, 1001-5000 employees)

Vetted Review

Reseller

2 years of experience

View profile

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LogPoint: a solid SIEM solution!

Rating: 9 out of 10

Incentivized

July 20, 2021

Use Cases and Deployment Scope

LogPoint is not identical with LogRhythm, but has solid strengths, at least:

license model
technical support team (with possibility of support IP through VPN)
log normalization creation for unknown logs are pretty fast
no extra cost for high availability architectures

The only drawback for now are:

To simple alert management interface. When there is 10 identical alerts, it is difficult to still have a global vision of everything and it is time consuming to resolve all of them. LogPoint is clearly not usable as is for MSSP or big customers, a SOAR solution should be used in addition.
Clear interface, except sometime where it is a little bit confusing
Lack of self monitoring, we cannot know from the web UI if an alert rule is consuming to much resources.

Pros

Technical support team is fast and competent
License management and cost
Log parsing
New logs can be provided to the support team for parser creation
High Availability architecture does not cost more

Cons

Alerts interface is too simple, hard to keep visibility if there is more that 10 alarms
Web UI is clear but sometimes confusing
LogPoint never warns on bad practices that could leads to performance issues
Lack of self monitoring, to display which alert rule is consuming too much resources

Likelihood to Recommend

Louis MILCENT

Ingénieur en cybersécurité in Information Technology at SECURIVIEW (Computer & Network Security, 1001-5000 employees)

Vetted Review

Reseller

2 years of experience

View profile