Establish secure remote connection with computers outside the network firewall.
Category average: 9.4
Server reboot, start/stop services & processes, clear logs, manage disks, shares, etc. without having to initiate remote control.
Category average: 8.4
Dashboard to facilitate management of users, permissions, licenses etc.
Category average: 7.5
Establish secure remote connection via Smart Card authentication and Smart Card logon.
Category average: 7.7
Remotely unlock user accounts, reset passwords, manage Organizational Units, edit Group Policy, etc.
Category average: 6.7
Ability to markup and highlight end user’s screen to provide visual clues or to highlight areas.
Category average: 6.6
When I work from home I am able to sign into LogMeIn Pro by GoTo as if I was in my actual office using my personal computer.
At our small IT firm, LogMeIn Pro by GoTo is a lifesaver for remote support. With our varied clients, we need a reliable tool to access machines, fix issues, and handle maintenance without being on-site – and LogMeIn Pro by GoTo gets the job done pretty much without fail. We use it daily to troubleshoot, install software, and manage servers. It saves us a ton of time by letting us fix problems remotely instead of driving to client sites. Our clients like the quick response, and we love the efficiency. We handle everything from routine checkups to urgent fixes, across Windows and macOS. The file transfer feature and the ability to manage multiple clients from the dashboard makes life easier.
TeamViewer
TeamViewer, GFI Systems, OnPay
LogMeIn Pro by GoTo is used in our organization to let employees remotely connect to Virtual and Physical machines. Our team consists of developers and technical support, both groups of employees are located at different locations and need to connect to company servers and machines remotely. LogMeIn Pro by GoTo helps us to address this problem of remote connectivity.
GoTo Connect and GoTo Meeting
Azure App Service, Veeam Agent for Microsoft Windows, Acronis Cyber Protect Cloud, Microsoft 365, Veeam Data Cloud for Microsoft 365
We use LogMeIn Pro by GoTo to remotely access end users' desktop and laptop computers to assist with troubleshooting problems and updating patches and updates as well as deploying new software.
LogMeIn Pro by GoTo also helps us work one one-on-one with users when they have issues that require us to see and share screens as well as enter in passwords remotely that can not be shared.
TeamViewer
TeamViewer
We used this for employees that often travel so that they have access to everything at all times. Some have desktop computers and laptops that they both use; this is a great way to ensure that they always have their files readily available regardless of the location or device they are using.
