Promising Visitor Management Software w/ Room to Grow
Use Cases and Deployment Scope
We started using Lobbytrack to modernize our previous paper visitor log. We quickly started viewing this as an opportunity to make a strong branding impression on all visitors to our office. We also discovered, post-implementation, that we would need to use the pre-registration features to reduce the bottleneck that was created when we had a group of visitors arriving at the same time. As an added bonus, we are able to send pertinent information to all our visitors, such as the guest Wi-Fi info.
Pros
- Tracking visitors on the premises.
- Preregistration of visitors for an upcoming visit.
- Granular control of the self check-in / check-out process.
Cons
- The SSO implementation needs to be improved upon, especially adding SSO functionality to the Employee app.
- Support documentation is quite lacking.
- Visitors that aren't preregistered should have the ability to select the duration of their visit during check-in.
Most Important Features
- Visitor Self Check-In / Check-Out
- Single Sign-On Functionality
- Preregistration of new visitors.
Return on Investment
- Makes a better first impression to people visiting the office.
- Makes it easier to track and manage visitors to our office.
- Puts us in a better position for our annual security compliance audits.
