We use LiveNa to take in our netflow data across many sites and look for an abnormalities or issues based on the traffic patterns. It then creates a incident in our ticketing system for an engineer to review the alert. We also use it for the graphs it provides to track data usage.
Pros
Alerting on issues before they become critical
taking in data from many different sites
Cons
Cost
integrating with other data management tools
Likelihood to Recommend
LiveNA is great if you have many different sites and arent sure where data bottle necks are or how to identify other issues based on traffic usages. Its not that great if you only have a single site or have very small bandwidth sites and do not have a ton of traffic.
VU
Verified User
Manager in Information Technology (Information Technology & Services company, 1001-5000 employees)
We use LiveAction in basically two departments, infrastructure operations (primarily in the QoS arena) and security operations (Netflow data). As the IT security manager, I use it primarily for network overview and netflow data monitoring. It is a great product to give me insight to our overall network architecture and where I can drill down to those areas I need further detail. Its ability to give me the granularity to further investigate possible security incidents is valuable.
Pros
Architecture overview with drill down capability by device.
Detailed reporting of network traffic by type.
Great filtering capability which allows granular capture and review of different data types.
Great QoS functionality (Although I personally do not use it since mine is a primarily security function). Our infrastructure operations group utilizes it in that vein.
Cons
I use it primarily as a monitoring tool from a security standpoint, so one complaint is that the filter creation process takes a little time to learn.
In the digital days of printing less, I do still need to print network diagrams for compliance documentation and some of the larger network diagrams documents do not print easily.
I wish the network connection lines were easier to see. They are typically very light and you have to drill down to see them more clearly.
Likelihood to Recommend
Again, I use the product simply from a network flow perspective since security is my focus. In conjunction with a product like Wireshark, LiveAction gives me the visibility into the live data coming across our network. From what my IO Group tells me, it is a great QoS monitoring tool for day to day management.