Litmos

Score8.3 out of 10

224 Reviews and Ratings

What is Litmos?

Litmos is a cloud-based Corporate LMS. Core features include a course builder, assessments and quizzes, surveys and feedback, eCommerce, virtual classrooms, certifications, course library, SCORM and TIN CAN support, reporting, and gamification tools.

Categories & Use Cases

Media

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Learning administration
Administrators can manage the content and people (students/employees, course authors, instructors, etc.) on the platform.
Category average: 8.4
Course authoring
Users can develop and assemble online learning content.
Category average: 8.5
Player/Portal
Students or employees can engage with content and take courses using this interface, which may be called a player or portal.
Category average: 7.8

Course catalog or library
Learning content is organized into a course catalog or browsable library.
Category average: 8.4
Compliance management
Users can identify potential risks and ensure that requirements are met and that certifications are up to date.
Category average: 8.4
Gamification
Presents course material in a game-like format to increase engagement and enjoyment.
Category average: 7.2

Michelle Phillips

Manager of Skills Development in Corporate at InfoCision (1001-5000 employees employees)

Use Cases and Deployment Scope

We use Litmos for all of our company training. Litmos gives us a way to deliver eLearning, whether it's a SCORM file, video, assessment, memo, etc. to our entire staff quickly and easily. All reporting is tracked inside of Litmos so we know who completed courses and who still needs to take them.

Pros

Houses all training types in one place
Allows us to organize trainings so we can share what is needed with one group, but hide the same content from others
Gives us access to reporting to show what courses have been completed and which ones still need done

Cons

Quick reports don't let us utilize our custom fields when filtering results. It would be helpful to be able to use a quick report, but filter the report using our custom fields.
It would be great to be able to drill down on quick assessment reports. In the area where you see the graph of what questions were correct and which were missed, being able to click on the most missed questions and drill down would be helpful.
The eSignature feature needs the ability to lock people out like an assessment does. Once someone eSigns, there should be no way they can go back in and either re-sign or delete their signature by simply starting over, unless an admin gives permission. Currently, the functionality does not let us lock an eSignature like we can an assessment.

Return on Investment

eLearning is consistent and can train our staff quicker and more efficiently than instructor-led training
We can get memos or compliance trainings out to our staff quickly and have the reporting to show it was completed
Having the ability to share eLearning training and sign up/log into Instructor-led training is beneficial for our organization. We use eLearning in most cases, but having the ability to use the ILT features is also helpful in certain situations.

Alternatives Considered

Knowledge Anywhere LMS and Articulate 360

Usability

Other Software Used

Articulate 360, Vyond, Camtasia

Carly Shumaker

Training Developer in Human Resources at InfoCision Management Corporation (1001-5000 employees employees)

Use Cases and Deployment Scope

We use Litmos to deliver online training content to about 2,000 remote employees. Litmos allows us to ensure each employee remains compliant for essential security and HR related trainings. They also use it to complete trainings about client info, quality skills, and soft/sales skills to ensure they are successful.

Pros

Ease of building courses
Ease of building teams and limiting access to content based on their assigned team
Learner interface and content search

Cons

Reporting Engine access for Team Leader/ Team Admins
Ability to lock the esignature module upon completion
Admin Reporting to see history for module uploads

Return on Investment

Litmos has saved us a significant amount of time and money compared to conducting live trainings
Litmos makes it easy to deliver content based around the leaner's shift instead of modifying their shift attend a live training
Litmos makes is easy to identify employees that are out of compliance and get them up to speed.

Alternatives Considered

Articulate 360

Usability

Other Software Used

Articulate 360, Camtasia, Microsoft 365

Erica Marten

Head of Customer Training at NAVBLUE, an Airbus Company (201-500 employees employees)

Use Cases and Deployment Scope

NAVBLUE employs 500 employees spread across the world, with offices in Canada, France, Poland, Singapore, Thailand, the UK, and the US, as well as representatives in several other countries across the globe. Being a large company in a heavily regulated and ever-changing industry, NAVBLUE needed a way to train our customers on proprietary products, train our employees, and create a learning culture, for this, we turned to Litmos. NAVBLUE knew we had to revolutionize our training strategy if we wanted to keep growing and driving customer retention. Enter the NAVBLUE Academy (NBA) training team of Instructional Designers who implemented the Litmos learning management system (LMS). The main audience for NAVBLUE Academy training content is our customers, who are global airlines. Secondary audiences include all NAVBLUE employees who need access to all the content available to NAVBLUE customers. Accessing NAVBLUE Academy allows employees to see how our customers are trained and assist those customers in learning more about the NAVBLUE products.

Pros

User-friendly UI for learners
Very easy to administer even for first-time Litmos MS administrators
Pricing-structure is based on number of unique logins vs people registered in the Litmos MS.

Cons

Inability to make bulk edits to multiple courses at once.
Reporting - the reporting engine is still clunky.
Customer support - we have experienced struggles getting them to join us on a call.

Return on Investment

I have seen a lot of growth and engagement both internally and with our customers.
NAVBLUE internal ROI measures the number of tickets coming into the support team and our content helps to decrease the number of process-related questions. NAVBLUE measures overall customer ROI by determining if a customer can work through processes on their NAVBLUE products quickly and efficiently after they have completed their training plan.
NAVBLUE Academy (Litmos LMS) is embedded into all of our employee onboarding and allows us to scale content and access to our customers.

Alternatives Considered

Moodle

Usability

Other Software Used

Articulate 360, Freshdesk, Camtasia

Amy Hewitson-Collett

Learning & Development Specialist in Human Resources at MERKUR UK (1001-5000 employees employees)

Use Cases and Deployment Scope

We currently use Litmos as our main learning platform for our organisation - every member of staff within our organisation uses Litmos to complete their compliance courses, competencies as well as any additional learning to support their role. We schedule monthly reports via Litmos as our bonus scheme is lead by the completion of compliance modules by our staff.

Pros

Incredibly easy to navigate for both users and account owners
Continual updates such as AI
Detailed support from CSM

Cons

Further detailed support from customer support team (raising tickets) - this has improved over the last month, but could continue to develop.
Timings of Webinars to suit UK customer base

Return on Investment

Simplified reporting
Increased Engagement

Usability

Tate Garrett View profile

President / Owner in Corporate at LegalNurse.com (1-10 employees employees)

Use Cases and Deployment Scope

At LegalNurse.com we deliver self-paced online education to Registered Nurses. We use Litmos to deliver the courses to our customers and to track their progress. We have used Litmos for at least 10 years, and it has been a very reliable platform for us. Litmos is mission-critical for my company, because we can't generate any revenue without it!

Pros

It is a very reliable platform. Uptime is excellent.
We can customize it to look like we developed it in house.
Our users find it easy to navigate.
We were able to create an automated interface between Litmos and our CRM system using the Litmos API.

Cons

The API documentation was sometimes a bit difficult for my CRM developers to follow.
When they were part of SAP I felt that this product and it's customers weren't really big enough to matter to the giant corporate parent (but that is resolved now.)
I wish I could pay by the month instead of annually.

Return on Investment

We generate over 90% of our revenue from customers viewing streaming video through Litmos.
The system is always operational.
We hardly ever get any complaints about lagging or video or sound quality.