Best Task Management software for products
Use Cases and Deployment Scope
We use Linear to manage the roadmap, dev and design tasks and support cases. All of our projects and their details are on Linear.
It helps to manage all the tasks in one place. Dev, Design and QA teams collaborate on Linear. As a product manager, I use Linear to overlook the progress of the sprint, create tasks and projects and create support requests from Intercom if they need the help of the engineering team
Pros
- Managing the high level goals and roadmap of our product
- Manage the tasks for dev, QA and design teams
- Visualise the progress of the sprints and projects
- Collaborate on tasks
Cons
- Linear is missing documentation features like Jira Confluence. We can use Notion but it would have been great if Linear offered more comprehensive solution
- Eventhough we can manage releases with projects, it is hard to manage them when there are multiple projects being released at the same time. The initiatives feature kind of handles this but if we can assign tasks to a release that would be awesome
- Being able to invite guests without costing extra money. Platforms like Clickup allow you to invite a limited no of guests without costing extra money.
- Linear is not good if you are software services company and want to manage multiple client projects. Linear is built for product teams.
Return on Investment
- Linear decreased the time we take for releases of features
- Linear has helped us work on multiple projects saving time
- Customer support cases are handled well through Linear which improved customer satisfaction
Usability
Alternatives Considered
Asana, Jira Software, ClickUp and monday.com
Other Software Used
Notion, QuickBooks Online, Intercom, Stripe Billing, Canva