TrustRadius Insights for Lever are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Recommendations
Based on the user reviews, users commonly recommend the following for Lever:
Test and customize Lever thoroughly to ensure it is fully customizable for the organization's needs. They suggest taking advantage of Lever's implementation team during the first month and mapping out templates and processes before using the software.
Utilize Lever's support and training resources, as users find them accommodating and knowledgeable about Lever's features. They highly recommend attending startup sessions to properly set up Lever and maximize its capabilities.
Compare Lever with other recruitment systems to ensure it is the right fit for the organization. Users recommend trying out Lever in comparison to other software options like Greenhouse or Workable, especially for early-stage or smaller companies.
We have used Lever since October 2019 as our first ATS. All hiring teams utilize Lever and it is the main tool for our recruiting efforts besides LinkedIn.
Pros
Job posting page integrates with website
Email candidates directly to set up phone screens with EasyBook Links
Schedules interviews in the platform
Cons
[In my experience,] terrible customer support - pay more to get less...
Integrations are spotty and can break without reason
Lever has so much potential, but their Roadmap is lacking in ways that will really help customers succeed
Focuses on the number of candidates and not the company's need to build talent in a cost effective, data driven and collaborative way
Overpromised and underdelivered in [the] capability of the tool. [I believe that you should] not trust your sales team.
Likelihood to Recommend
Great if you are a big company with loads of money to spend on service to support your efforts. Must have low expectations of how it will help you find better talent. Make sure you have an in-house Lever tech person to help you as [in my experience] you won't get much help from their support team.
We used Lever for several months as a trial, during a period of reevaluating our recruiting and hiring pipeline process. Even though we ultimately went with another vendor, we learned a lot of best practices from Lever and would still recommend it to others based on certain criteria. Namely, the support for integrations with major 3rd party vendors like GSuite, LinkedIn, and Slack were impressive and saved a lot of work. Secondly, the interview scheduling feature was the best out of all the vendors we evaluated, and would be a game-changer for any organization that struggles with keeping up with scheduling tasks.
Pros
Scheduling management is a breeze.
3rd party integrations are well-designed.
UI is snappy and responsive.
Cons
As others have mentioned, the single sign on feature does not play well with API access.
UI can be a bit busy.
Price point not worth it for us.
Likelihood to Recommend
Well suited for organizations that struggle to keep up with a huge pipeline of applicants and interviews. The automatic scheduling feature would be a huge time-saver in this area for many teams.
VU
Verified User
Administrator in Engineering (Biotechnology company, 51-200 employees)
Lever provides us an easy way to track candidates, their progress in the hiring process and how they found the job posting. This is used across our organization for all open positions.
Pros
Candidate source.
Track the interview process.
Easy candidate scoring.
Cons
Searching for past candidates could be easier.
Likelihood to Recommend
When you are a growing company and constantly hiring it is a valuable tool enabling proper tracking of candidates and ensuring candidates go have a good hiring experience.