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Legalesign

Score10 out of 10

5 Reviews and Ratings

What is Legalesign?

Legalesign is an electronic signature software offering. It includes features such as no per-user pricing and real-time tracking.

Categories & Use Cases

Pretty solid product with a little work needed for document storage

Use Cases and Deployment Scope

Legalesign is great for sending documents that require multiple signatures to all parties at once or in sequential order and allowing the user to track which person has reviewed or signed and when. This is convenient in a work from home era and prevents the need for couriers or added time driving documents around.

Pros

  • Uploads are very easy as well as setting signature location
  • Tracking who has reviewed and signed and whether you need to resend to get someone's attention is helpful
  • Interface is nice and simple without being confusing which helps for not intimidating non Legalesign users

Cons

  • There have been times when the application itself seems to move slowly and it takes longer to have things ready for signature
  • Not providing enough information to non Legalesign users on how to use the platform and the ease of signatures
  • Retrieving old documents can be a bit of a pain and once archived can really slow down work

Most Important Features

  • Ability to obtain multiple signatures
  • Ease of creating document
  • Tracking signature progress

Return on Investment

  • Has saved money on couriers needing to bring documents around for wet signatures
  • Saves money on postage
  • Improved return time on signatures and responses from parties by being able to use many devices to sign anywhere

Alternatives Considered

DocuSign

Other Software Used

Adobe Acrobat, Microsoft Word

Sign, Seal & Deliver Documents with Ease

Pros

  • Legalesign is very easy to use - uploading documents is simple. You just click where you want the signature box to go and can add the signer's information. Adding multiple signatures is also quite easy.
  • Once documents are sent, you receive live updates when the recipient opens docs, reviews, signs, etc. This is helpful when they are time sensitive.
  • Documents are stored within the system and can be accessed/downloaded at a later time.
  • I appreciate the simplicity of the design - it's not overly flashy, like other platforms.

Cons

  • Archives - after a certain amount of time, documents are archived. It's difficult to determine when this happens. If you need to access an archived item, Legalesign says it will take 'several hours' to retrieve the document. I've waited up to 12 hours for a document to be pulled. This is inconveniently and a bit odd.
  • The dashboard can be confusing - there is a timeline with your 'recent' documents, but I've never been able to determine how it shows documents. They're always out of order and some new, some old. It can be confusing.
  • Overall, I've had issues with the internal timeline of this software. There are dropdown menus for choosing the dates of the documents you want to see (7 days, 30 days, last month, etc.), but I'm often missing documents and have to perform several searches for them. Other members of the team have had this issue, as well.
  • Like the archive issue mentioned previously, there have been times when the platform has moved very slowly. Documents will often take time to load, even if they're just a 2-page Word document. This does not appear to be a connectivity issue.
  • The dashboard itself can just be a bit confusing. There is a lot of information available, but the algorithm that determines what is displayed is strange, and it's hard to determine what you're seeing/why you're seeing it. There are settings you can play with, which has been helpful.
  • Although it hasn't happened often, I have had candidates/new employees not recognize an email coming via Legalesign. Document emails look a bit like spam, so I've had candidates ignore them. As far as I know, these are not customizable. I ensure recipients know the email is coming.

Return on Investment

  • Legalesign has had a positive impact on our ability to sign new employees. It's fast and easy - which is essential when hiring top talent.
  • The only negative impact would be the slow pace we've experienced when trying to pull previous documents. However, we do not use this platform as our only storage option, so this issue does not arise often.
  • Legalesign allows for the seamless transfer of information with prospects, which has a large impact on our ROI. Having a system like this makes getting signatures from new clients quick - essentially for a busy sales team!

Alternatives Considered

DocuSign

Other Software Used

Toggl, Paylocity Web Pay, Google Drive

Legalesign Review

Pros

  • Legalesign provides good customer support and all customers are assigned an account manager. This is really important because they can help with the customization of your forms.
  • Legalesign has both single signer and multi-signer options for different signing on needs. It also has robust email and notifications.

Cons

  • Legalesign doesn't have any glaring deficiencies, but it doesn't have the same brand name recognition that Adobe or DocuSign have. So, sometimes signers are skeptical if it's a legitimate esign document or a spam/phishing scam.

Return on Investment

  • Legalesign saved us a lot of money in postage costs. Prior to e-signing documents, we would have to mail out a package and wait for them to sign the documents and send them back.
  • Our document "return rate" went way up after moving to e-signatures. Its a lot easier for someone to e-sign a document on their PC/phone/tablet that it is to manually sign it and mail it back.

Alternatives Considered

DocuSign

Other Software Used

DocuSign, Captora, Filevine