LearnUpon is the best friend you didn't know you were missing!
Pros
- Client service and support: LearnUpon provides the most expansive and responsive customer service I have ever experienced from a vendor. They were full partners in every aspect of how we use the LMS, from implementation planning to instructional design. They provide responsive support for technical issues, and are generous with their time and energy in brainstorming and exploring how to leverage LearnUpon's available features and functions to fit the needs of our learning program. They also engage customers in product development and enhancement planning to such a degree that the platform almost feels made to order!
- User interface: LearnUpon provides an engaging and immersive learning experience. Learners with low technological literacy are able to learn and use the platform with minimal support. Proficient users can maximize the available features and functions to create asynchronous and blended learning products that are navigable and engaging for learners. The buttons say what they do and they mean what they say; LearnUpon's interface also includes expansive "help tags" - almost every feature provides additional instructions about its function and intended use without leaving the page.
- User management: LearnUpon provides a multi-faceted approach to creating and managing users that is both flexible and reliable. The ability to group users using and/or logic, self-reported user information, and HRIS integrated data is variable enough to support a company of great complexity. These tools are easy to use and manage for administrators and managers.
Cons
- User types: while LearnUpon does provide a variety of user levels, there are gaps and missed opportunities in how the permissions of those roles align.
- Reporting: while LearnUpon's current reporting features provide ample access to data, most reports require additional manipulation outside the system to be useful and informative. The current array of filters can be restrictive.
- ILT Scheduling: there are some elements of the instructor-led portion of the platform that cause barriers with cancelled or rescheduled attendance.
Return on Investment
- LearnUpon helped us significantly reduce the cost of travel and lodging for staff and trainers who would previously have had to travel to participate in learning.
- LearnUpon helped introduce our organization to the concept of online learning and asynchronous study.
- LearnUpon helps us improve our staff's technological literacy by giving them a friendly and inviting system to learn from independently.
Alternatives Considered
SilkRoad Learning (formerly GreenLight), Docebo Learning Suite and HealthcareSource NetLearning
Other Software Used
Adobe Captivate, Adobe Premiere Pro, SilkRoad Learning (formerly GreenLight), HealthcareSource NetLearning









