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LearnUpon

Score3.4 out of 10

21 Reviews and Ratings

What is LearnUpon?

LearnUpon partners with over 1,500 businesses worldwide to create meaningful learning experiences that empower employees, customers, and members. Whether their LMS is used to develop employees or onboard customers, LearnUpon helps users to deliver impactful training.

Media

the learner experience. Designed to put the learner first, with features to motivate, remove barriers, and make training a convenient task that learners want to do.
the course creation interface, where users build engaging courses without technical expertise. It includes interactive content options, including webinar and instructor-led training, SCORM and xAPI files, documents, and video.
the Learning Journey, where the fact that learning isn't linear is appreciated. This helps users to deliver timely, targeted learning.
an example of friendly competition. This helps to Encourage teams to hit their goals and places a spotlight on the best performing learners using Gamification and Leaderboards.
the reporting interface. This offers learning data to track its impact on a business’s bottom line.

1 / 5

Top Performing Features

  • Course authoring

    Users can develop and assemble online learning content.

    Category average: 8.5

  • Learning content

    The vendor offers high quality pre-made courses or assets. These may be specific to certain industries or technologies.

    Category average: 7.2

  • Mobile friendly

    Students or employees can access content from mobile devices. Course authors can develop responsive learning content.

    Category average: 7.5

Areas for Improvement

  • Learning administration

    Administrators can manage the content and people (students/employees, course authors, instructors, etc.) on the platform.

    Category average: 8.4

  • Progress tracking & certifications

    The system tracks individuals’ progress on courses, scores, transcripts, certificates, etc.

    Category average: 8.3

  • Compliance management

    Users can identify potential risks and ensure that requirements are met and that certifications are up to date.

    Category average: 8.4

LearnUpon is the best friend you didn't know you were missing!

Pros

  • Client service and support: LearnUpon provides the most expansive and responsive customer service I have ever experienced from a vendor. They were full partners in every aspect of how we use the LMS, from implementation planning to instructional design. They provide responsive support for technical issues, and are generous with their time and energy in brainstorming and exploring how to leverage LearnUpon's available features and functions to fit the needs of our learning program. They also engage customers in product development and enhancement planning to such a degree that the platform almost feels made to order!
  • User interface: LearnUpon provides an engaging and immersive learning experience. Learners with low technological literacy are able to learn and use the platform with minimal support. Proficient users can maximize the available features and functions to create asynchronous and blended learning products that are navigable and engaging for learners. The buttons say what they do and they mean what they say; LearnUpon's interface also includes expansive "help tags" - almost every feature provides additional instructions about its function and intended use without leaving the page.
  • User management: LearnUpon provides a multi-faceted approach to creating and managing users that is both flexible and reliable. The ability to group users using and/or logic, self-reported user information, and HRIS integrated data is variable enough to support a company of great complexity. These tools are easy to use and manage for administrators and managers.

Cons

  • User types: while LearnUpon does provide a variety of user levels, there are gaps and missed opportunities in how the permissions of those roles align.
  • Reporting: while LearnUpon's current reporting features provide ample access to data, most reports require additional manipulation outside the system to be useful and informative. The current array of filters can be restrictive.
  • ILT Scheduling: there are some elements of the instructor-led portion of the platform that cause barriers with cancelled or rescheduled attendance.

Return on Investment

  • LearnUpon helped us significantly reduce the cost of travel and lodging for staff and trainers who would previously have had to travel to participate in learning.
  • LearnUpon helped introduce our organization to the concept of online learning and asynchronous study.
  • LearnUpon helps us improve our staff's technological literacy by giving them a friendly and inviting system to learn from independently.

Alternatives Considered

SilkRoad Learning (formerly GreenLight), Docebo Learning Suite and HealthcareSource NetLearning

Other Software Used

Adobe Captivate, Adobe Premiere Pro, SilkRoad Learning (formerly GreenLight), HealthcareSource NetLearning

The success and struggles with LearnUpon

Use Cases and Deployment Scope

LearnUpon is currently only being used for professional development for real estate professionals. We offer licensing and ce courses through it. We utilize self-paced and ILT courses.

Pros

  • Great interaction for student users, easy to locate dashboard and classes.
  • Simple to set up courses on the admin side, many options to create the course you desire.

Cons

  • No integration with a payment gateway that shows in a students account what courses they have purchased at what price.
  • There is some confusion on when registering for the LMS that only a username and password need to be supplied, it does not require a first and last name.
  • Limited function of coupon codes, too many restrictions make us come up with work around in order to utilize coupons.
  • They ability to group students by the course type they are selecting not just custom data fields.

Return on Investment

  • A positive impact on the ability to host our own courses in a robust LMS.
  • A negative impact on the learning curve and limitations we have with students and users logging in.

Alternatives Considered

Trakstar Learn (formerly Mindflash)

Other Software Used

Articulate Rise 360, Microsoft Powerpoint, Snagit

LearnUpon the Training resource you need

Use Cases and Deployment Scope

LearnUpon is being used in my organization as a learning tool to teach and guide new hires and individuals who need to be brought up to date on concepts or new software. It is used by various departments but not all to my knowledge. We also use it to renew employees on training for concepts or software.

Pros

  • Knowledge on various topics
  • Modules are pretty straight forward
  • User friendly

Cons

  • Notes section could be more compatible with mac.
  • There needs to be more time in between sessions.
  • Better look back ability from modules.

Return on Investment

  • Made training easier
  • Not too pricey per individual
  • Useful for larger employees

Alternatives Considered

ACE

Best investment ever. Do it. Today.

Pros

  • LearnUpon has EXCELLENT support. I have always been quickly and effectively taken care of whenever I had a problem (the majority of the "problems" were simply my perception; turned out not to be problems at all).
  • LearnUpon has a simple, intuitive interface that works and rarely causes problems. Obviously, they heavily user-tested the interface before implementing. Too many LMSes do not do this and the interfaces which have been designed by software nerds are super hard to navigate.
  • LearnUpon has lots of features packed into one system. You can host multiple "portals" for different audiences, you can have learning paths, you can upload videos and documents of all kinds. It just works and is not limiting.
  • LearnUpon has an EXCELLENT test creation/implementation feature which I have not seen in any other LMS I have used.

Cons

  • They don't offer a "pre-requisites" feature but they are very responsive about feature requests. We signed up late last year and already 2 of my feature requests have been implemented.
  • The discussion forum feature (brand new!) is not super intuitive, yet, but I expect the support team to improve it quickly as they do everything else.
  • The notifications feature could be improved a bit, but it still functions as necessary!

Return on Investment

  • We have not implemented it yet due to unforeseen issues with a different vendor, but we have launched two pilots and it has been very well received.
  • The expected outcome is a lot more revenue because the catalog we have in our current LMS (Absorb) is very poorly designed and ineffective.
  • Another expected outcome is that people will be excited to learn more and be better ambassadors for our company.

Alternatives Considered

Saba, Absorb Anywhere LMS and Cornerstone OnDemand

Efficient, Scalable, and Effective: A Great E-learning Platform for Any Company

Pros

  • Customer service - Learnupon helped me to learn online learning management and become proficient in the administration of online training. They have helped me understand many facets of e-learning and helped me on a variety of issues unrelated to their own system. I know I can rely on them.
  • Automation -- Learnupon has many features which reduce my level of effort as an administrator (e.g., automated emails, automated certificates).
  • Integration with Authored Content -- Learnupon works seamlessly with my authored content and makes the integration of Tin Can easy. When I had problems (mostly due to my design error), they helped me figure out what was wrong and walked me through methods to improve the overall design of my authored content.
  • Price -- LearnUpon's scalable and efficient pricing has allowed me to be agile in my use of resources and has provided a lot of value for my investment.

Cons

  • Data exporting -- The data exporting from Tin Can based interactive content can be a bit cumbersome to work with when trying to analyze research data. It would be great to have more consumable data exports. However, it is important to note that this is an LMS, not a research platform!

Return on Investment

  • LearnUpon's system and customer support allowed us to launch our e-learning business. Without them, I don't think we would be where we are.
  • With LearnUpon, we are able to successfully train first responders on a complex task in a virtual environment. This is a success in and of itself.
  • I have confidence in the LearnUpon platform and I know that they will help me fix any problems that I create.

Other Software Used

Vimeo Pro, Articulate 360