Leadspace Manufacturing Reviews & Insights

Score8.3 out of 10

30 Reviews and Ratings

Community insights

TrustRadius Insights for Leadspace are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly Interface: Several users have praised Leadspace for its user-friendly interface, finding it simple to use and easy to learn. They appreciate that the platform is capable of handling large datasets without any issues.

Wide Database: Many reviewers have mentioned that Leadspace provides a wide database, which includes ideal and key contacts for sales and business relationships. This extensive database has been valuable in helping users find the right prospects and generate leads effectively.

Effective Data Management: A number of users have commended Leadspace's data management capabilities, stating that it enhances data quality and makes it more user-friendly. Users appreciate features such as lead enrichment and appending form data, which improve the accuracy and completeness of their customer information.

Reviews

4 Reviews

Manufacturing

LeadSpace has a great staff, a great product, and great customer service

Rating: 10 out of 10

Incentivized

April 25, 2022

Use Cases and Deployment Scope

Enriching contact and account information and creating an Ideal Customer Profile is also essential if we are to improve our scorekeeping, scoping, and white-spacing processes further. Compared to the other vendors we employ, ICP's enrichment is far superior and allows us to more easily move to ABM while also giving an extra layer of scoring, which we aim to use soon after launch.

Pros

It has been a pleasure working with the LeadSpace team in understanding our needs and addressing any coding or backend issues that have kept us from receiving the data we needed.
A database of specific job titles, geographical regions, and interests can be easily obtained.
Having regular face-to-face contact with a potential customer allows me to obtain a deeper knowledge of the type of person I'm trying to attract.

Cons

The implementation process took longer than expected.
There is no guarantee that information is current or accurate. Leadspace should do a better job of organizing data.

Likelihood to Recommend

No matter how specialized the integration or how much support for internal services was provided throughout the creation of the solution, Leadspace support was always available and extremely prompt in helping to smooth out any issues that developed during the setup process.

Verified User

Manager in Marketing (Computer Hardware company, 10,001+ employees)

Vetted Review

2 years of experience

Amazing tool to collect & analyze the data

Rating: 8 out of 10

Incentivized

April 19, 2022

Use Cases and Deployment Scope

1. Leadspace helps in collecting the data & analysing.
2. Can get the customized details from Leadspace team based on our needs.
3. Account Management team from Leadspace is very helpful in helping us to understand the product in detail.
4. Enrichment of data based on company and person helps the organisation to plan & execute better.
5. The feature "persona scoring" helps in defining our key target personas using job titles, job levels and technologies and now when new leads come into our database, they get scored against these personas and this drives a key part of our lead scoring model and campaign segmentation.

Pros

Leadspace helps in collecting the data & analysing.
Can get the customized details from Leadspace team based on our needs
Account Management team from Leadspace is very helpful in helping us to understand the product in detail.
Enrichment of data based on company and person helps the organisation to plan & execute better.
The feature "persona scoring" helps in defining our key target personas using job titles, job levels and technologies and now when new leads come into our database, they get scored against these personas and this drives a key part of our lead scoring model and campaign segmentation.

Cons

Implementation takes too long for the customized requests.
There is no industry specific data sets available.
Not a self service model, requires lots of interaction with data team.

Likelihood to Recommend

Well Suited Scenarios:
1. The feature "persona scoring" helps in defining our key target personas using job titles, job levels and technologies and now when new leads come into our database, they get scored against these personas and this drives a key part of our lead scoring model and campaign segmentation.
2. Enrichment of data based on company and person helps the organisation to plan & execute better.

Less Suited Scenarios:
1. Implementation takes a lot of time for the customized requests.
2. Since it's not a self-service model, need to interact with the data team a lot to get the best results.

Verified User

Employee in Sales (Apparel & Fashion company, 501-1000 employees)

Vetted Review

2 years of experience

Leadspace: the most powerful tool to expand your customer base

Rating: 10 out of 10

Incentivized

March 25, 2022

Use Cases and Deployment Scope

I can say that we have been using this software for months with the purpose of increasing our client portfolio and it has been very useful, due to its many functions to search for potential clients. It has a large database of customers from all areas, companies interested in our services and key contacts to achieve sales.

Pros

The widest database that a software can provide is the one that leadspace has and the best thing is that they are ideal and key contacts to obtain sales and achieve business relationships.
It has a pipeline management where we can channel all customers and start negotiating only with those prospects that meet the requirements of the ideal customer.
The segmentation is very accurate and asks the right questions to only show us the customers with the characteristics we need, age, location and gender.

Cons

It can take a long time to search for customers, delaying a little the work of sales and marketing agents.
Sometimes the data provided is not updated and gives us contacts of executives who are no longer in the positions of those companies.
So many clients and scheduled contacts, it can be a little heavy on the screen, because it does not have a design as organized as I would like.

Likelihood to Recommend

Leadspace is one of the most powerful customer search software we have used, with very few hiccups and many benefits. A very large and effective database and its filters and segmentations, allow us to find the ideal prospects to increase sales and grow the business, that's why I highly recommend it.

Richard Jassel

Maintenance Team Manager in Customer Service at Eastman Chemical Company (Chemicals, 10,001+ employees)

Vetted Review

1 year of experience

View profile

Great solution for companies looking to do a lot of email marketing to new prospects

Rating: 9 out of 10

Incentivized

October 2, 2017

Use Cases and Deployment Scope

We are currently using Reachforce to acquire new contacts/leads for our business unit as well as send out an awareness campaign (e-mail) to people we have no relationship with when we launch new products, host new events, or do surveys, etc. We also use Reachforce to capture/append missing data of contacts and companies we have in our master contact database.

Pros

Appending (enriching) the form data is fairly good and accurate, on companies that is.
The cost of purchasing contacts is lower compared to D&B and its competitors. They are more willing to negotiate the cost with you than other companies we tried.
Integration with Pardot is painless and seamless.

Cons

Data quality on contact level is not accurate as we would like. I noticed even the data we get from D&B is not as accurate as would like. It is understandable because people change their jobs so frequently in our industry. We received high bounce rate from our email marketing. We did the random review of our own data against their data and found some contacts' info has not been updated and is wrong.
Smartforms integration can be tricky for the first time users.
I wish they refreshed their data more frequently than quarterly.

Likelihood to Recommend

If you are looking to do a lot of email marketing into new vertical markets without spending a lot of time and cost, Reachforce gets the job done. It is fairly easy to use and we found their customer service is better than other companies we used in the past. I just wish their data quality (contacts) could be better but it is still on par with other companies we worked with.

Jay Kang

Senior Marketing Manager in Marketing at LG Electronics USA (Consumer Electronics, 10,001+ employees)

Vetted Review

2 years of experience

View profile

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Amazing tool to collect & analyze the data

Rating: 8 out of 10

Incentivized

April 19, 2022

Use Cases and Deployment Scope

Pros

Leadspace helps in collecting the data & analysing.
Can get the customized details from Leadspace team based on our needs
Account Management team from Leadspace is very helpful in helping us to understand the product in detail.
Enrichment of data based on company and person helps the organisation to plan & execute better.
The feature "persona scoring" helps in defining our key target personas using job titles, job levels and technologies and now when new leads come into our database, they get scored against these personas and this drives a key part of our lead scoring model and campaign segmentation.

Cons

Implementation takes too long for the customized requests.
There is no industry specific data sets available.
Not a self service model, requires lots of interaction with data team.

Likelihood to Recommend

Verified User

Employee in Sales (Apparel & Fashion company, 501-1000 employees)

Vetted Review

2 years of experience