Lansweeper Reviews & Insights

Score8.5 out of 10

83 Reviews and Ratings

Community insights

TrustRadius Insights for Lansweeper are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Effective scanning capabilities: Many users have praised LANSweeper's scanning capabilities, stating that it allows for an in-depth look at devices on the network. This feature has been identified by several reviewers as one of the key strengths of the software.

Extensive reporting functionality: Several users have appreciated the extensive reporting functionality offered by LANSweeper. They mention being able to generate a wide range of reports, including checking RAM in groups and identifying necessary upgrades. This flexibility in reporting has been highly regarded by multiple reviewers.

Useful for device identification and management: Users have found LANSweeper to be highly useful for identifying and managing various devices on their networks. It enables them to address issues such as local printers not allowed on the network or end-of-life devices. The ability to quickly access printer statuses, including toner levels, paper availability, and service errors, has also been highlighted by users as a valuable feature of LANSweeper.

Lansweeper Reviews

9 Reviews

Mid-sized Companies (51-1,000 employees)

Easy to deploy

Rating: 8 out of 10

Incentivized

May 30, 2023

Use Cases and Deployment Scope

With all the IT asset across various office globally, we need to have a centralize IT asset management software to inventories all the IT assets (hardware and software) in my organization as a single source of truth. The benefit of this SaaS product is without the need to install agents on all IT equipment for discovery and making it easier to deploy.

Pros

No installation agent required
Able to identify all IT hardware and software that connected to the network
Yearly audit make easy and simplied with the accuracy of the IT asset reporting

Cons

The reporting needs to be more details though there are many options available.
Patch management is not easy to use and confusing
The user interface need to be improved

Likelihood to Recommend

Lansweeper have so many features it has available for use by IT professionals. It also allows us to search all IT assets that are connected to the network, including hardware details and software versions that helping us keep track of all our assets. The user interface is a bit outdates and controls are not exactly intuitive.

Andy Wong Wing Cho

Corporate IT Manager in Information Technology at Yinson Holdings Berhad (Oil & Energy, 501-1000 employees)

Vetted Review

2 years of experience

View profile

Lansweeper - Total IT Asset Control Solution

Rating: 10 out of 10

Incentivized

June 2, 2022

Use Cases and Deployment Scope

We use Lansweeper in the company for several functions, among them it is related to the inventory and control of all assets in our network (Desktops, Notebooks, Servers, Switches, IP Phone, Materials in stock...) in addition to keeping the monitoring of our environment VMware Hypervisor. We recommend using Lansweeper for a company's entire IT environment by taking inventory of assets online. Lansweeper enabled us to successfully pass 5 Microsoft audits in compliance.

Pros

Remote management of servers and workstations
Licensing Control
centralized management dashboard

Cons

Lack of more details in the reports
Active Directory central management role
System management with detailed ACLs for multi-users with different types of permissions and responsibilities

Likelihood to Recommend

Luis Silva

Support Analist SR in Information Technology at Datacom (Telecommunications, 201-500 employees)

Vetted Review

16 years of experience

Lansweeper - Essential IT Tool

Rating: 10 out of 10

Incentivized

February 20, 2020

Use Cases and Deployment Scope

Form helpdesk to an automated inventory scan, Lansweeper has saved us so much time it's immeasurable. We (for the IT department) bought Lansweeper primarily to keep up with software licenses and to manage hardware warranties, but it's a very valuable asset management tool all around. We probably only use a few of its functionality, but it's worth the lesser price just for that.

Pros

One of the best asset manager
Allows you to detect all computers on the network

Cons

I can't think of anything negative about this product as it does what it is built for.

Likelihood to Recommend

I am a big fan of software scanning and software license information. Lansweeper saved us dozens of hours of license and asset detail collection so far. All the functionalities are there, and they are flexible but do require some research from time to time. The same goes for deployment and reporting. The tools are there, and quite a lot of default content is available, but if you want to take full advantage of the tool's power, get creative, and do some research.

Verified User

Professional in Information Technology (Government Administration company, 501-1000 employees)

Vetted Review

3 years of experience

Simple, Powerful, Cheap Asset Inventory Management Solution

Rating: 9 out of 10

Incentivized

September 20, 2019

Use Cases and Deployment Scope

We are currently utilizing Lansweeper as our go-to IT asset inventory database. Prior to installation, we were able to discern data from Active Directory, countless Excel sheets, and "chicken-scratch" notebooks to track inventory and serials. Lansweeper has allowed us to centralize our inventory into one location, which automatically updates as we make changes to our environment.

Pros

Scanning and detecting devices on our network - in most cases, it can determine what type of device it is and pull all relevant details from that device into searchable fields.
Fantastic support and communication from the vendor - including publishing new report templates monthly that you can import into Lansweeper to assist with security audits and updates.
Easy and intuitive helpdesk feature that allows you to track requests against specific assets.

Cons

The reporting module is very involved - if you're familiar with relational databases, it will help - but for the common user, there isn't a wizard driven process for creating reports.
Interface overall is dated - but is still functional. A new, cleaner interface would be welcomed.
Really needs an alert module to immediately notify when thresholds have been met - currently, you schedule alerts that check at certain times to see if a threshold has been met - it is not immediate.

Likelihood to Recommend

Lansweeper I believe is well suited for any environment - its low cost and small footprint make it an easy addition to any organization, big or small, that is looking for an asset inventory solution that can either replace or supplement existing asset management systems. It may not be well suited for situations where a lot of customization is necessary, such as pulling in custom fields or details from equipment that don't reside in a registry.

Brandon Patton

Manager, Information Technology in Information Technology at Engineering Innovation (Industrial Automation, 51-200 employees)

Vetted Review

1 year of experience

View profile

Easy to use product with great features

Rating: 8 out of 10

Incentivized

December 19, 2018

Use Cases and Deployment Scope

Lansweeper is being used by the IT department for the City. We use it to track IT assets and pull data from it for use in our chargeback calculations. We also utilize it for planning our replacement schedule each year for end-user systems.

Pros

Automatically scans the network and populates assets with detailed information
Checks support sites for remaining warranty on assets and populates that with the asset record
When scanning networking equipment as well it links assets to what switch and port they are connected to
Use of custom fields and groups for sorting assets
Simple to use

Cons

There is not a clean way to remove assets from active inventory, but keep them in the database.
Deleting the asset from the system deletes it from the database.

Likelihood to Recommend

Pro: Easy to set up and start scanning the network. Multiprotocol support. Multi-device support. Linking assets such as monitors to the desktop they are connected to. Linking devices to the switch and port they are connected to.

Con: Price is making a large jump this year. Needs a better way to remove assets from reporting when retired without removing it completely from the database.

Verified User

Manager in Information Technology (Government Administration company, 501-1000 employees)

Vetted Review

4 years of experience

Lansweeper saves your time

Rating: 10 out of 10

Incentivized

April 12, 2017

Use Cases and Deployment Scope

We use lansweeper as a monitoring, alerting and asset management tool. The product is used only by our IT department (systems and network administrators). This tool helps our help desk technicians easily find a user or computer, find necessary information about configuration, membership, network information, etc. We have several branch offices and lansweeper helps us with asset management and physical inventory. It allows us to build and run different types of reports that are being requested by IT managers. Also, we are using this tool as an event collection and alerting system. It's easy to configure and use; does not require additional deep education to be used for Tier 1 level of support. The web interface allows us to use this tool from any endpoint within the company's network.

Pros

Easy and quick configuration
A large number of tools available for administration
An excellent scanner that does not overload endpoints
Ability to create very detailed custom reports
All the infrastructure information in one place

Cons

I would like lansweeper to be more flexible to combine assets to logical groups (PCs, monitors, IP phones and users)

Likelihood to Recommend

It is the best tool that is used for collecting initial information about users or devices. Well done cross references. We are never faced with any serious issues using this product for our internal purposes.

Valery Mezentsau

System Administrator in Information Technology at Van Ru Credit Corporation (Financial Services, 501-1000 employees)

Vetted Review

2 years of experience

View profile

Lansweeper review

Rating: 8 out of 10

Incentivized

December 28, 2016

Use Cases and Deployment Scope

We use Lansweeper to manage our infrastructure. It allows us to pull useful reports, push software and manage our assets all in one easy to use interface. I have used similar products and Lansweeper is just as good if not better than its competition.

Pros

Automatically scans and detects new assets.
A powerful reporting tool. You will have to be familiar with power-shell.
Push software to machines. Saving us time.

Cons

Ease of use - pushing software can be a complicated process.
Detecting assets sometimes means going to each machine on opening ports on the firewall.
Reporting can be hard to figure out but you can ask on their forum. I find that a lot of my questions already have been asked.

Likelihood to Recommend

I believe that Lansweeper met our budget and needs adequately. Keep in mind that there is a high learning curve. We were able to learn the software due to our large and talented IT team. The reporting can make those dull jobs a breeze. Software pushing can save time and frustration.

Verified User

Technician in Information Technology (Computer & Network Security company, 201-500 employees)

Vetted Review

1 year of experience

Lansweeper. Solid easy product that does everything you need!

Rating: 10 out of 10

Incentivized

August 30, 2016

Use Cases and Deployment Scope

It is being used for network audits and hardware and software management. It is used across multiple departments.

Pros

Software auditing.
Hardware auditing.
License management.

Cons

Ability to make different web layouts for different groups.

Likelihood to Recommend

Lansweeper works for auditing, software deployment and hardware tracking. It has gotten better with each revision. I haven't found something it lacks that they haven't fixed.

Mike Hempel

Linux Administrator in Information Technology at Western Canada Lottery Corporation (WCLC) (Gambling & Casinos, 201-500 employees)

Vetted Review

5 years of experience

View profile

Love me some Lansweeper!

Rating: 10 out of 10

Incentivized

August 30, 2016

Use Cases and Deployment Scope

Lansweeper is being used in various ways throughout my organization. In our IT department, we are using it for discovering and maintaining our software licenses, tracking support needs through the help desk feature, and of course use its capability to inventory our desktop and server infrastructure. We also are using it as a knowledge base for end users.

Pros

Easy to use.
A one stop shop for hardware and software inventory, help desk, and knowledge base.
Great tech support.

Cons

The help desk tool is nice, but setup was a little cumbersome.
While their support is great, it's generally only through email.

Likelihood to Recommend

Lansweeper is well suited for any IT environment. If you want to have a snapshot of what's going on in your network inventory wise, this is your application! If you want a knowledge base, this is your application! If you want a help desk, again, this is your application to try! It really does a lot of things and for the most part does it well!

Chris John

Server Engineer in Information Technology at Peterson Management LLC (Non-Profit Organization Management, 51-200 employees)

Vetted Review

2 years of experience

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Simple, Powerful, Cheap Asset Inventory Management Solution

Rating: 9 out of 10

Incentivized

September 20, 2019

Use Cases and Deployment Scope

Pros

Scanning and detecting devices on our network - in most cases, it can determine what type of device it is and pull all relevant details from that device into searchable fields.
Fantastic support and communication from the vendor - including publishing new report templates monthly that you can import into Lansweeper to assist with security audits and updates.
Easy and intuitive helpdesk feature that allows you to track requests against specific assets.

Cons

The reporting module is very involved - if you're familiar with relational databases, it will help - but for the common user, there isn't a wizard driven process for creating reports.
Interface overall is dated - but is still functional. A new, cleaner interface would be welcomed.
Really needs an alert module to immediately notify when thresholds have been met - currently, you schedule alerts that check at certain times to see if a threshold has been met - it is not immediate.

Likelihood to Recommend

Brandon Patton

Manager, Information Technology in Information Technology at Engineering Innovation (Industrial Automation, 51-200 employees)

Vetted Review

1 year of experience

View profile