TrustRadius Insights for Lansweeper are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Effective scanning capabilities: Many users have praised LANSweeper's scanning capabilities, stating that it allows for an in-depth look at devices on the network. This feature has been identified by several reviewers as one of the key strengths of the software.
Extensive reporting functionality: Several users have appreciated the extensive reporting functionality offered by LANSweeper. They mention being able to generate a wide range of reports, including checking RAM in groups and identifying necessary upgrades. This flexibility in reporting has been highly regarded by multiple reviewers.
Useful for device identification and management: Users have found LANSweeper to be highly useful for identifying and managing various devices on their networks. It enables them to address issues such as local printers not allowed on the network or end-of-life devices. The ability to quickly access printer statuses, including toner levels, paper availability, and service errors, has also been highlighted by users as a valuable feature of LANSweeper.
We are currently utilizing Lansweeper as our go-to IT asset inventory database. Prior to installation, we were able to discern data from Active Directory, countless Excel sheets, and "chicken-scratch" notebooks to track inventory and serials. Lansweeper has allowed us to centralize our inventory into one location, which automatically updates as we make changes to our environment.
Pros
Scanning and detecting devices on our network - in most cases, it can determine what type of device it is and pull all relevant details from that device into searchable fields.
Fantastic support and communication from the vendor - including publishing new report templates monthly that you can import into Lansweeper to assist with security audits and updates.
Easy and intuitive helpdesk feature that allows you to track requests against specific assets.
Cons
The reporting module is very involved - if you're familiar with relational databases, it will help - but for the common user, there isn't a wizard driven process for creating reports.
Interface overall is dated - but is still functional. A new, cleaner interface would be welcomed.
Really needs an alert module to immediately notify when thresholds have been met - currently, you schedule alerts that check at certain times to see if a threshold has been met - it is not immediate.
Likelihood to Recommend
Lansweeper I believe is well suited for any environment - its low cost and small footprint make it an easy addition to any organization, big or small, that is looking for an asset inventory solution that can either replace or supplement existing asset management systems. It may not be well suited for situations where a lot of customization is necessary, such as pulling in custom fields or details from equipment that don't reside in a registry.
We selected Lansweeper after reading reviews and talking to other users. It was being used to address license compliance in our varied network which included a few business units, mobile users, and home workers. The best thing about Lansweeper is the price - it is cheap. The other thing is that it can pick up all the hardware assets on our network and we can make a diagram about where everything resides. However, we found that agentless has a huge drawback - it will only scan what it can see. In our varied network, we didn't see some users for weeks, other networks and business units were invisible and this really wasn't a product for our environment. We needed agents. What really hit home was the recognition or lack of. Microsoft recognition was not bad but the datacenter needed total manual intervention. Office 365 wasn't picked up and no usage statistics. Anything beyond Microsoft/Adobe Acrobat/Sophos was a challenge. In conclusion, if you're 50 or 100 users, go for Lansweeper. If more complex, don't waste time or embarrassment in having to change the product later.
Pros
Picks up items on the network such as switches printers. I like the fact that toner is running low but to a large business like ours, that doesn't make much difference. For small businesses, that would be good.
Connects to Dell/HP to get warranty info. Not always but good to see some areas populated.
The scan is quite quick, will bring back some useful data.
Cons
Can only scan what it sees. Doesn't show every item on the machine. Patches are also absent.
Software Recognition is OK with Microsoft. It is dire within our network of multiple products. Recognition is at about 35% with constant manual work needed to baseline for each manufacturer in each network
Datacenter compliance is a manual project. We used Excel extensively.
License optimization is limited to installations v surplus licenses. We need to know who's using what and how.
Likelihood to Recommend
Suited for the basic x86 environment of Windows machines and those looking for hardware discovery. I would say 150 to 200 device companies it is recommended. Unfortunately, for our environment, it lacks the detailed data, software recognition, coverage and functionality to be considered encompassing.
VU
Verified User
Director in Information Technology (1001-5000 employees)
