TrustRadius Insights for Kudos® are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
User Profile Customization: Users have found it helpful that Kudos allows for saving the profile of each employee individually and tracking their activities. This feature has been mentioned by several reviewers, highlighting its usefulness in recognizing and acknowledging employees' efforts.
Badge Assignment: Reviewers appreciate the ability to assign badges to each employee based on their job performance. This feature has been positively mentioned by multiple users, emphasizing how it helps in acknowledging and rewarding employees' achievements.
Dedicated Employee Portal: The dedicated portal for employees has been well-received by users. They appreciate having a centralized platform to view their badges, recognitions, and awards, enhancing their engagement and motivation. Several reviewers have highlighted this as a valuable aspect of Kudos.
As employees, we use the Kudos platform to recognize and show appreciation for fellow work mates for their hard work and achievements. The product is very powerful for team integration and cohesion by rewarding active team players, thus motivating them to keep performing with excellence. The app is also user friendly and allows for easy awarding of and redeeming of kudos thus increasing productivity in our company due to motivated and well appreciated employees.
Pros
User friendly to most users with no need for specialised computer skills.
The variety of prizes that Kudos offers when redeeming points is something awesome and worth mentioning
This product has enabled us to have a way to bring everyone together and also to support our core values of the business, by also allowing me to feel appreciated by my peers for a job well done.
Cons
I have noticed that the kudos that are awarded expire if not used at the end of a month. If this can be looked at so they don't expire, that would be great.
I wish the kudos I am given every month to award to work team members are only limited to a certain amount. Would really wish they were more kudos so I can award more to cater for the various departmental workers that I work with. Thus, I have to choose carefully who I recognize each month.
I have realized that our company has reduced or cut down on the gift cards or rewards available when redeeming kudos. Would be great if more options could be added.
Likelihood to Recommend
Kudos is especially useful and helpful during project deployment where team members can be awarded kudos and appreciation and motivation for their team efforts in meeting milestones and targets. In some instances, the reward types or gifts may seem irrelevant to some departments in certain regions or my company' operations in other parts of the African continent.
VU
Verified User
Engineer in Engineering (Telecommunications company, 10,001+ employees)
It is used in the entire organization where employees reward and recognize each other for the good work they do. It keeps up morale and motivation among the teams. They remain focused to do more and achieve overall company objectives. It promotes a culture of togetherness among teams and individuals, as well as active collaboration.
Pros
Active collaboration.
Employee recognition and rewards based on honest feedback.
Boosts morale among individuals and teams.
Promotes a solid culture in the company for recognition.
Helps in retaining staff.
Members go the extra mile to deliver exceptional service to clients.
Cons
Some employees do not appreciate the rewards and recognition, especially the executives.
Inequitable employee rewards.
Employee entitlement.
It's improved security to access the portal by adding more security questions.
Likelihood to Recommend
Usually, after successful project implementation and success, one deserves to be rewarded by the team members. Kudos provides a high level of product execution and leadership spirithood. In general though, one gives Kudos points as and when he desires, even when scenarios do not deserve to be rewarded. There is a need for checks and balances to establish who is worthy to receive Kudos.
VU
Verified User
Team Lead in Social Media (Telecommunications company, 10,001+ employees)
Kudos is being used across the whole organization to shine and recognize our fellow colleagues for a good job done on spot. We conveniently shine fellow colleagues and give them kudos on the spot for what they have done and later redeem our points for rewards as allocated by the company. It's also used by the HR department for employee awarding an appointment. Kudos is mobile so it can be used from a mobile phone or even on a laptop giving us the ability to recognize colleagues at anytime.
Benefits:
1. We do not have to wait for the end of the year for best employee recognition, this is done on the spot and rewarded about a month later.
2. It's easy to track the highest receivers and at the end of the year, these receivers are sieved and awarded accordingly.
3. It creates excitement and positive engagement within the staff creating a lively environment knowing that everyone at least is recognized.
Pros
On the spot recognition, like, you get nominated on spot by a fellow teammate after helping them out.
Used as a tool for rewards and appointments within our company converting earned points into vouchers and other incentives.
Easy evaluation of an employee's input/qualities in terms of collaboration, engagement, accountability, model leader, and promoting integrity.
Gives us visibility of everyone profile in the company its more like a social site things like birthdays, highest point receivers and senders.
Cons
Rewards take a long time to be given out, but this I would put on the company's policy.
From my own perspective on a mobile phone, it's not so smooth like on desktop, like searching for a colleagues name sometimes is difficult.
Sometimes email notifications take too long to come, or they don't even come at all.
Likelihood to Recommend
When a colleague shows a "Get it Done" attitude where he/she identifies problems and/or risks and then proactively taking action to resolve or escalate them without waiting for someone else to notice them I give them a kudos. When a teammate shows best practice through experience and research, one’s ability to willingly share with others, the trends and knowledge that reflect the leading practices in a particular subject I give them a kudos. When a colleague demonstrates efficiency in improving speed, achieving savings, or simplifying processes or systems for the business I give them a kudos. When one conducts themselves to ensure that the company maintains a reputation for corporate integrity, sound professional principles, and values that promote the company's mission I give them a kudos.
We are using Kudos as a way to show gratitude and recognize team members for their outstanding performance and hardwork
Pros
It is great at helping get exposure to your team members when you recognize them publicly
It can be used with a point system that has a monetization backing, putting your money where your mouth is
It has a great system for managing different types of recognition such as "Thank You" and "Great Job"
Cons
I think Kudos could use some UI enhancements as it can be a bit much info at one time
I believe Kudos could probably do a better job guiding administrators in setting up their organization kudos page/system to maximize its appearance and layout
Likelihood to Recommend
Kudos is well suited for large organizations they may have distributed members who don't get a lot of face time with each other. Remote or distributed environments can often suffer morale loss due to impersonal working relationships that leave you feeling alone or abandoned. Being able to show gratitude and recognition through an organizational system helps raise that morale and boosts employee outlook.