TrustRadius Insights for Kiteworks are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Easy-to-use and highly scalable solution: Many users have found kiteworks to be a very user-friendly platform for file transfer. They appreciate its clean and intuitive user interface, which makes managing tasks effortless.
Impressive automated app for secure file sharing: Users are impressed with the level of automation offered by kiteworks, allowing them to securely transfer and share files across different systems. It provides a reliable solution for their file sharing needs.
Integration with Dropbox: Several reviewers mention that they like the integration between kiteworks and Dropbox. This integration simplifies file sharing and management, making it easier to collaborate with colleagues or share important files with clients. Additionally, users praise kiteworks' ability to handle files of unsupported sizes on Outlook, enhancing their overall experience.
We use Kiteworks for secure external file sharing. It is useful for securing and encrypting our data when shared externally. It is useful in that we can share very large files with different customers without each external customer knowing who the other customers are.
Pros
Secure external file sharing
Large file sharing
Keeping our external clients hidden from each other when sharing the files.
Cons
Encrypting our files appears to be less than 100% complete
Software updates cannot be scheduled to take place automatically like their old product
Detailed activity logging is not available to administrators. You must submit the logs to Accellion for analysis.
Likelihood to Recommend
Kiteworks is very good for securely sharing files external to your company and doing so without your customers knowing who each other are. The interface is simple and relatively intuitive. We have had some issues in getting timely support from Accellion this past year, but they seem to be doing better lately.
VU
Verified User
Administrator in Information Technology (Consumer Goods company, 1001-5000 employees)