Kintone Professional, Scientific, and Technical Services Reviews & Insights

Score7.4 out of 10

54 Reviews and Ratings

Community insights

TrustRadius Insights for Kintone are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Intuitive Interface: Many users have praised Kintone for its intuitive interface, which has been described as user-friendly and easy to navigate. This positive feedback from multiple reviewers indicates that the software's interface contributes to a smooth user experience and enhances productivity.

Flexible App Creation: The ability to create various apps within Kintone has garnered appreciation from users. This feature allows users to segment their work and keep it organized, leading to improved efficiency and streamlined processes. Multiple reviewers have highlighted this flexibility, indicating its significance in meeting diverse business needs.

Automation Capabilities: Users highly value Kintone's automation capabilities, as it helps reduce redundancy and streamline workflows. By automating repetitive tasks or workflows, users can save time and effort while focusing on more critical tasks. The mention of this feature by several reviewers suggests that it plays a key role in enhancing productivity within the software.

Kintone Reviews

6 Reviews

Professional, Scientific, and Technical ServicesLegal Services1Information Technology & Services4Management Consulting1

Great software

Rating: 9 out of 10

Incentivized

December 21, 2022

Use Cases and Deployment Scope

Kintone has helped us make a connection with our employees and clients and to come up with app tools. It has helped us share information seamlessly within the firm. Now I don't have to search for important emails and information. Kintone helps me see all important information in one place. It is easy to set up and is extremely affordable. It offers a lot of flexibility too.

Pros

The interface is user-friendly. It makes it easy to edit and and modify things seamlessly.
It helps in streamling data and see everything in one place.
The team members and staff are very freindly and helpful.

Cons

There are some features missing like fomatting a phone number.
One feature that I would like to see is the ability to sort applications by order of preference.
Sometimes it acts a little slow and buggy

Likelihood to Recommend

Kintone is great if you want a software that will help you in managing your data, and keep track of which tasks are assigned to whom. It also helps to streamline communication and information in one central place. However, it is not for you if you are looking for something complex that has to manage a lot of data.

Verified User

Employee in Legal (Legal Services company, 11-50 employees)

Vetted Review

1 year of experience

Great low code tool with highly reasonable cost.

Rating: 7 out of 10

Incentivized

March 14, 2022

Use Cases and Deployment Scope

What are the business problems the product addresses > We used Kintone for simple internal requests to solve email efficiency, the difficulty of managing request status, and complications including separate attachments. What is the scope of your use case? > Reimbursemtn request, purchase request, some of the IT-related requests like user addition/modification, permission request, system access request.

Pros

Easy form creation.
Many templates(form).
Javascript embedding.
Many samples and solutions including other systems' API access.

Cons

If the business logic gets complex, only javascript coding works. It might get a headache in the future.
Due to product limitation, small work around is required many times.

Likelihood to Recommend

If you would like to replace an internal process using an Excel master file or internal request, Kintone should be fit. It's easy to create forms and you can start using the simple system very quickly. In addition, the cost is very attractive compared to other tools. But if the business logic or workflow and conditions of the process get too complicated, you need much coding. Just using javascript simply is totally OK but I feel complicated business logic does not fit with Kintone.

Verified User

Consultant in Professional Services (Information Technology & Services company, 11-50 employees)

Vetted Review

3 years of experience

Kintone: A Database Service That's Highly Configurable, But You Need To Put in the Work

Rating: 7 out of 10

Incentivized

March 6, 2022

Use Cases and Deployment Scope

I was brought into a not-for-profit organization that had already purchased Kintone and needed help using the product. I am there to understand clients' needs and translate that into making Kintone work for the organization. The organization uses Kintone to store data about their volunteers and the work they do, and I analyze their business processes, make suggestions for what would work best in the Kintone system, and then implement those solutions. I also serve as support while the organization uses the product and makes changes based on their needs.

Pros

Database storage
API connections
Availability to users - there's an app as well as a web interface

Cons

Some built-in functionality to help organizations that cannot add-in that functionality themselves
Better reporting tools
More clear documentation on how to develop solutions Kintone

Likelihood to Recommend

Good for organizations that need a flexible database system that they don’t have to build from scratch. Good for organizations that need a database they don't have to host or find a hosting provider for. Possibly not ideal for organizations that need a more 'turn-key solution, but the drag and drop interface that you use to build the forms and databases makes it easy to add and remove database columns.

Verified User

Administrator in Information Technology (Information Technology & Services company, 1-10 employees)

Vetted Review

3 years of experience

Intuitive, adaptable, and a life saver for busy managers

Rating: 9 out of 10

Incentivized

March 3, 2022

Use Cases and Deployment Scope

I was consulting for a rapidly growing organization. They needed a system that could track both daily workflow and major projects. Too many things were falling through the cracks, processes weren't being followed consistently, and management didn't have a clear line of sight into status on important projects. The goal was to find a system that could meet all of those needs. I researched systems that could meet their needs, presented them with the best options, and Kintone was the best combination of function and price.

Pros

Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
Ease of use. The interface is intuitive.
Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.

Cons

One of the main needs that went unmet was for a singular calendar that would show all organizational activities at once.
Several categories in our apps showed up in a foreign language, and even with tech support, we were never able to solve it. We eventually just learned the symbols and their English translations. Workable, but not ideal.
Overall dashboards. The in-app dashboards are great, but if we want an overall picture of the entire organization, it's hard to get.

Likelihood to Recommend

Kintone works great for a team that needs a combination of flexibility and structure. It allows administrators to create apps and workflows that can serve a wide variety of purposes, and once implemented, creates an instant structure for a process that can help drive quality and consistency.

Becca Rusinko

Life Coach in Corporate at Self Employed (Management Consulting, 1-10 employees)

Vetted Review

2 years of experience

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Kintone - A common sense way of connecting business processes with IT solutions

Rating: 10 out of 10

Incentivized

February 23, 2022

Use Cases and Deployment Scope

I use Kintone to manage my business (business process automation, and process development for digital systems). I also use Kintone as a primary tool when developing digital systems for other organizations.

Pros

Automate Business Processes
Allows for clean process development to reduce overhead
Allows for 100% visibility into data for detailed analytics

Cons

The availability for reporting is phenomenal but the native tools aren't quite as sophisticated as they could be yet - but hopefully soon!
The mobile app is clean and basic but could use some more sophistication.
There is a need to be able to cross query between apps - this one area that it lacks.

Likelihood to Recommend

Kintone is well suited for almost any internal organizational structure. It does have the ability to connect to front-facing websites (to be a backend) - but that requires custom programming. At this point - there has yet to be anything I couldn't put in Kintone and have it be more efficient on some level.

Verified User

Executive in Engineering (Information Technology & Services company, 1-10 employees)

Vetted Review

5 years of experience

No-code, low-code custom application builder

Rating: 10 out of 10

Incentivized

January 30, 2018

Use Cases and Deployment Scope

I build custom business applications on behalf of clients.

Pros

Integration with other SaaS services such as Zoho, Salesforce, etc., via API and JavaScript.
No-code, low-code business applications. Just drag & drop.
Rapid/agile software development.

Cons

Reporting/Printing should be improved.
Support for partial queries.
Data update automation such as ages, dates to due date, etc.

Likelihood to Recommend

It is suitable for any business data currently managed with Excel sheets. It can convert to business software with a few clicks. It is not suitable for complicated business systems such as accounting or manufacturing processes.

Mamoru Fujinoki, PMP, CSM, ITILF, LSSGB

Principal Technical Consultant in Professional Services at Fuji Business International (Information Technology and Services, 1-10 employees)

Vetted Review

1 year of experience

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