TrustRadius Insights for Kintone are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Intuitive Interface: Many users have praised Kintone for its intuitive interface, which has been described as user-friendly and easy to navigate. This positive feedback from multiple reviewers indicates that the software's interface contributes to a smooth user experience and enhances productivity.
Flexible App Creation: The ability to create various apps within Kintone has garnered appreciation from users. This feature allows users to segment their work and keep it organized, leading to improved efficiency and streamlined processes. Multiple reviewers have highlighted this flexibility, indicating its significance in meeting diverse business needs.
Automation Capabilities: Users highly value Kintone's automation capabilities, as it helps reduce redundancy and streamline workflows. By automating repetitive tasks or workflows, users can save time and effort while focusing on more critical tasks. The mention of this feature by several reviewers suggests that it plays a key role in enhancing productivity within the software.
RRCA is a large organization with around 200 employees and multiple divisions that oversee multiple programs. We are a Community Action Agency and so have to abide by CSBG regulations. Previously to Kintone, every program/division was reporting, and recording information separately. There was no centralized way of accessing and storing the data. Kintone allowed specific information to be shared across all programs and program-specific information to be visible only to its respective program. All of our programs have different criteria and different types of information.
Pros
Allows for easy communication and sharing
Allows for vast differences in programing across multiple apps
Replaces excel spreadsheets with live useable data
Cons
Record numbers could be applied upon creation not upon save. This would negate the need to save and edit when using record numbers as identification or to link records.
It would be great to have user selection and department fields be more dynamic. To be able to sort, filter, etc. These fields are limited in how they are used to group and report data. These are key fields that need to be able to use.
It would be great to have more dynamic search capabilities all around. Especially when using the filter in lookups. It would be wonderful to have a search bar that you can type in a and all a's will appear. Just like when you type in the filter (All Records) and all fields with the letters you type populates. This would save a lot of time for everyone!!!!!
A plugin to format phone numbers, Social security numbers, dates, ect.
A plugin that calculates dates from today.
The ability to add the "Assigned to me" section of the portal to spaces. (On the left column like on the Portal.
Plugin for reporting across applications
Likelihood to Recommend
Many of our programs use excel spreadsheets to record, report, track, and assign tasks to workers. These spreadsheets need to be saved to a server so they can be accessed by all team members, in real-time. Then our off-site people have to log onto a VPN and to the server to access the information. If the service is spotty then they are kicked off repeatedly and large data sets are almost impossible to work with. Replacing those spreadsheets with an app on Kintone allowed instant access to the information, and because Kintone is web-based our employees did not need to connect to the server or the VPN. The only place I see that Kintone was less appropriate was when a database was required by the state and could not be replaced with Kintone.
I use Kintone to manage my business (business process automation, and process development for digital systems). I also use Kintone as a primary tool when developing digital systems for other organizations.
Pros
Automate Business Processes
Allows for clean process development to reduce overhead
Allows for 100% visibility into data for detailed analytics
Cons
The availability for reporting is phenomenal but the native tools aren't quite as sophisticated as they could be yet - but hopefully soon!
The mobile app is clean and basic but could use some more sophistication.
There is a need to be able to cross query between apps - this one area that it lacks.
Likelihood to Recommend
Kintone is well suited for almost any internal organizational structure. It does have the ability to connect to front-facing websites (to be a backend) - but that requires custom programming. At this point - there has yet to be anything I couldn't put in Kintone and have it be more efficient on some level.
VU
Verified User
Executive in Engineering (Information Technology & Services company, 1-10 employees)
Kintone is being used by our organization and our partners as an education management system where our partners can log their students, assessments, and attendance into the system. With this information, we can make specialized reports for each partner and user.
Pros
Javascript support and other integrations.
Easy-to-use process management system.
Customizable dashboard for different users.
Cons
Able to make some Kintone applications public online so no login will be required.
Ability to export applications as a mobile app and brand it.
More supports for SQL databases (currently we have to use Zapier or API call).
Likelihood to Recommend
Kintone is excellent if all the users will be in the organization and there is not a need for outside users. It has a lot of customization features (some you may have to look hard to find them), which I think is an edge over other systems like this.