TrustRadius: an HG Insights company

Keepit Public Administration Reviews & Insights

Score9.7 out of 10

76 Reviews and Ratings

Try Keepit

Contact about Keepit

Please fill out the form below to get in touch.

Keepit

Connect with Keepit

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Keepit so that Keepit and TrustRadius may contact you in regard to the information requested.

Who buys & uses Keepit

Based on 14 HG Insights installations.

Powered by

Insights from Keepit

Synthesised from 10 verified reviews.


Synthesised from 10 reviews | Last Published April 24, 2026


This assessment of Keepit is based on a synthesis of 10 recent reviews across 7 key dimensions of product satisfaction and usage. Keepit is primarily utilized by organizations for comprehensive backup of various SaaS platforms, with a strong emphasis on Microsoft 365 services. It addresses the critical business problem of consolidating backup solutions and ensuring robust data protection across diverse cloud environments, with 70% of reviewers highlighting its extensive backup scope and multi-SaaS platform support.

The product consistently receives high marks for its ease of use and straightforward setup, with 50% of reviewers noting its 'set and forget' nature and intuitive interface. This simplicity significantly impacts IT administrators, with 80% praising its intuitive interface and straightforward operation, leading to reported time savings (30% of reviewers) and increased data protection confidence (20% of reviewers). Keepit's robust search and granular restore functionalities are also frequently cited as crucial for efficient data recovery, mentioned by 40% of reviewers. This contributes to a strong sense of confidence in data restore processes, with 60% of reviewers highlighting the simplicity and effectiveness of recovery, and 30% explicitly stating it provides 'peace of mind.'

While largely positive, areas for improvement were identified. Restore capabilities, particularly concerning flexibility in restoring data to alternative locations or for re-onboarded users, were mentioned by 50% of reviewers as needing enhancement. The scope of backup was another area, with 30% of reviewers requesting expanded support for virtual machines, Business Central, and Power Automate flows. Additionally, 30% of reviewers suggested improvements in documentation and user interface clarity. Despite these points, the consistent positive sentiment around operational efficiency, data security, and ease of management indicates a strong return on investment for users.

Keepit's overall value proposition centers on providing a reliable, user-friendly, and comprehensive solution for cloud data backup and recovery. The product excels at reducing management overhead and the need for constant monitoring, as noted by 50% of reviewers, and its robust data recovery features are frequently praised for easing file restoration and correcting user errors, also by 50% of reviewers. The immutable backup and confidence it instills were specifically highlighted by 30% of reviewers, underscoring its perceived benefit to business continuity and data integrity.


  • Extensive backup scope and multi-SaaS platform support (70% of reviewers)
  • Ease of use and intuitive interface for setup and daily operations (50% for setup, 80% for IT admins)
  • Robust search and granular restore functionalities (40% of reviewers)
  • Significant time and management savings for IT teams (50% of reviewers)
  • Enhanced data recovery capabilities and confidence in restore processes (60% of reviewers)
  • Limited flexibility in restoring data to alternative locations or for re-onboarded users (50% of reviewers)
  • Scope of backup could be expanded to include VMs, Business Central, and Power Automate flows (30% of reviewers)
  • Documentation and user interface clarity could be improved (30% of reviewers)
  • Desire for increased backup frequency (20% of reviewers)
  • Requests for more robust search and filtering functionalities (20% of reviewers)
Loading Reviews List....