JumpCloud

We use JumpCloud as Identity Prover, MDM, and User Control system.

We leverage its cloud integrations for LDAP, RADIUS, and Microsoft Azure/365 for authentication and Single Sign On. As a small company, having a few panes of glass was a major point in deciding to go with JumpCloud, as we have a mix of Linux, Windows, and primarily macOS machines. Having less tool sprawl for administration was essential, and has affected our choices with other software/services as we first look at, and heavily tilt in favor of services that can integrate with JumpCloud, either via LDAP, or some other cloud directory/SSO option like SAML.

• Very easily add, or disable employee logins
• Reduce "password fatigue" by being able to reduce password expiration requirements, and having single sign on
• Higher security and visibility of security issues
• Reduced onboarding time from days to minutes
• Enabled easy reassignment of user accounts to another user via groups when employees leave
• Quick securing of terminated users, or otherwise compromised accounts
• Reduced user disablement time from previous manual methods requiring days, to literal minutes

Within Datactics we leverage JumpCloud as our main Directory Service - Linked up to our Office 365 tenant the platform makes user management simple, allowing us to control our user accounts and provision access as required - We also use JC to manage our use endpoints, each having the JC Agent installed this has made Windows & Linux system management easy to do for the entire team - We also use JC for SSO making user provisioning across other services a breeze and being able to control access from a single pain on glass is great.

When we first evaluated JC our use case was a simple one of user/device management - Out of all the vendors we looked at JumpCloud ticked all the boxes - Since implementation we have continued to grow with JC and hope to continue doing so in the future.

Day to day now I would say that JC is one of the most commonly used platforms across the companies estate.

• High return on investment as JC has played a vital part in obtaining and keeping a number of company certifications
• Giving the DevOps & Security team time back by allowing for simple admin tasks to be done even quicker has probably added more value than we can count
• ROI for system and user reporting has been invaluable as we keep on top of security

Keeper, Slack, Microsoft Teams

The Okta Identity Cloud and OneLogin by One Identity

We use majority of JumpCloud functions for our core IT and security processes. It's our directory service and we manage access through SSO and LDAP to core systems. We also use it for onboarding and offboarding and we connected it with our HRIS. We use JumpCloud for device management both for Windows and Macs.

• It was twice cheaper to use JumpCloud than the combination of other systems that cover all those functions (SSO, device managemetn).
• It saves us 30% of time on onboarding and offboarding.
• It prevented for us one incident during offboarding last year.

We use JumpCloud as our Tech Stack foundation. It starts with linking with our HRIS to build the user base and then manages our users via the directory which then links to our Tech App Stack to grant access via SSO. We also use it as our MDM for device management for handheld and computer devices. We use it as our security platform to secure and meet compliance. This is also used to manage and support our users and their devices.

• Positive - Budget Friendly tech stack foundation
• Positive - Budget friendly directory via cloud
• Positive - Budget friendly device management
• Positive - Trustworthiness in the product AND their team

Presently it is being used as IAM, MFA, SSO tool and we would like to see it more in other areas like detailed policy management on endpoint, help us in patch management on endpoints, detailed access control tool, manage any challenge related to user authentications

• reduced amount of time for operations
• ease management of user access
• automated deprovisioning or provisioning