JumpCloud is the best option iDP for SMB and multiple platform deployements
Rating: 10 out of 10
IncentivizedUse Cases and Deployment Scope
We use JumpCloud as Identity Prover, MDM, and User Control system.
We leverage its cloud integrations for LDAP, RADIUS, and Microsoft Azure/365 for authentication and Single Sign On. As a small company, having a few panes of glass was a major point in deciding to go with JumpCloud, as we have a mix of Linux, Windows, and primarily macOS machines. Having less tool sprawl for administration was essential, and has affected our choices with other software/services as we first look at, and heavily tilt in favor of services that can integrate with JumpCloud, either via LDAP, or some other cloud directory/SSO option like SAML.
We leverage its cloud integrations for LDAP, RADIUS, and Microsoft Azure/365 for authentication and Single Sign On. As a small company, having a few panes of glass was a major point in deciding to go with JumpCloud, as we have a mix of Linux, Windows, and primarily macOS machines. Having less tool sprawl for administration was essential, and has affected our choices with other software/services as we first look at, and heavily tilt in favor of services that can integrate with JumpCloud, either via LDAP, or some other cloud directory/SSO option like SAML.
Pros
- User security - Passwords, password resets, lockout, etc.
- Single Sign On support
- Multiplatform support
- Feature expansion
- Very generous trial options
- Great community support from both JumpCloud, and their userbase
- Respond well to feature requests
Cons
- MacOS MDM features - Improving, but not to some Apple dedicated service levels yet (Jamf, Mosyle...)
- Better communication of software/feature/agent changes
- More RADIUS options (multiple connections from single IP!)
Likelihood to Recommend
JumpCloud is least suited in situations where you have few devices, but lots of users. JumpCloud heavily focuses on the "One-User-One-Device" type of use, and does lack some of the features things like Active Directory is better suited for when having multiple users accessing one machine.
Their Powershell APIs are fantastic and getting only more powerful. Lots of features are hidden behind these APIs, so admins not as familiar with Powershell would have more issues leveraging these tools.
BYOD deployments are amazing, especially for macOS devices that are using Apple Business Manager and can leverage Zero Touch deployments. It is especially good at handling mixed systems, whereas other options, such as Jamf, are really suiting only for macOS, or Intune is more suited for Windows; JumpCloud managed to handle both systems well.
Their Powershell APIs are fantastic and getting only more powerful. Lots of features are hidden behind these APIs, so admins not as familiar with Powershell would have more issues leveraging these tools.
BYOD deployments are amazing, especially for macOS devices that are using Apple Business Manager and can leverage Zero Touch deployments. It is especially good at handling mixed systems, whereas other options, such as Jamf, are really suiting only for macOS, or Intune is more suited for Windows; JumpCloud managed to handle both systems well.