JumpCloud Reviews & Insights

We use majority of JumpCloud functions for our core IT and security processes. It's our directory service and we manage access through SSO and LDAP to core systems. We also use it for onboarding and offboarding and we connected it with our HRIS. We use JumpCloud for device management both for Windows and Macs.

JumpCloud is a great system providing value for its price. It particularly suits well If you are a young company that starts establishing its centralized user management and access management. It may be not the best tool for management of Mac devices but it is a good holistic solution that includes user management, access management and cross-platform device management.

The product unifies our IT stack and employee IAM / SSO experience. Its a phenomenal platform that overlaps different vertical technologies and all-in-all reduces onboarding / offboarding time and burden, enhances productivity for both users and administrators, and helps drive profitability by reducing cost.

Its an absolutely phenomenal platform that I recommend for any company of 5 to 5000

JumpCloud help us with Identity and access management for all the user globally, support to enforce security as a mobile device manager for different vendors enforce encryptions and multiple policies base on user profile, also support the remote logging and password management. Its a great app, solving a lot of problem.

Helping us to integrate different application with single sign on, also helping user to use multiple computer with a single credentials and enfoncing mfa, also help us to push commands via cmd and terminal to support issue with remote user. Its a super easy to use application and have a good documentation.

We came across with JumpCloud when we were looking a solution to replace our on-premises Active Directory .
Now JumpCloud is more than a directory and allow as to manage our users and devices.
Perfect tool to help in hybrid work environment.

Well suited If you need to move your AD to the cloud, if you need to manage a large fleet of devices and operating systems

Can't really think on any scenario where it could be less appropriate

Within Datactics we leverage JumpCloud as our main Directory Service - Linked up to our Office 365 tenant the platform makes user management simple, allowing us to control our user accounts and provision access as required - We also use JC to manage our use endpoints, each having the JC Agent installed this has made Windows & Linux system management easy to do for the entire team - We also use JC for SSO making user provisioning across other services a breeze and being able to control access from a single pain on glass is great.

When we first evaluated JC our use case was a simple one of user/device management - Out of all the vendors we looked at JumpCloud ticked all the boxes - Since implementation we have continued to grow with JC and hope to continue doing so in the future.

Day to day now I would say that JC is one of the most commonly used platforms across the companies estate.

For companies like us requiring a single pain of glass for user and device administration which is cloud agnostic JC is a great fit - The ease of use and simple setup make the offering each to use for IT and non-IT people alike - Extending the platform and using offerings such as SSO, Patch Management, Mobile Device Management will only further add to the platforms value. Cost is also another factor, for smaller companies the ability to pick and choose modules will mean great cost savings and only paying for what you need.

For anyone who is committed to one cloud vendor (O365, Google) then their experience may be limited however I would still say that JC offers more value for money, giving access to premium features that other big players charge a fortune for.

We use JumpCloud as a centralised platform to manage users identity, devices and enforce conditional access policies to embed a zero trust information security model. The product addresses three areas in one platform being identity and access management, mobile device management across both MacOS and Windows devices as well as becoming a more secure organisation with zero trust policies defined.

As we were looking for a new way to manage identity (move away from Active Directory) and replace our current MDM platform, JumpCloud came out on top as it covers a range of capabilities to address our requirements. For identity management, it assists us with getting rid of Active Directory and embedding SSO functionality. For MDM, it covers both MacOS and Windows which is great coverage with a hybrid split. Additionally, it has conditional access policy functionality to help with uplift information security and embedding zero trust.