TrustRadius: an HG Insights company

Joomla Professional, Scientific, and Technical Services Reviews & Insights

Score8.3 out of 10

286 Reviews and Ratings

Who Buys & Uses Joomla

Based on 258,462 HG Insights installations.

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Insights from Joomla Reviewers

Based on 5 verified reviews published in the last 18 months


Synthesised from 5 reviews | Last Published May 26, 2026


Joomla! serves as a Content Management System (CMS) primarily used by organizations to manage user access and roles, and to facilitate content delivery. In TrustRadius reviews, users frequently deploy it to streamline website updates, making content management accessible even to non-technical staff. Its robust user management capabilities, highlighted by 3 of 5 reviewers, enable granular control over permissions and dedicated user areas, which is a significant strength.

Reviewers also note its extensibility through a broad ecosystem of plugins and extensions, supporting integration with other services like virtual classroom environments. While Joomla! is praised for contributing to cost savings and improved development efficiency, some users find its interface less intuitive for beginners, particularly when compared to alternative platforms. Concerns also exist regarding the robustness of its plugin ecosystem for specialized functionalities like e-commerce, and the absence of a drag-and-drop interface. Reviewers report challenges in customization and occasional stability issues. Overall, reviewers see Joomla! as a versatile tool for specific use cases, though it has areas for user experience and feature set improvement.


  • Robust user account creation and oversight
  • Granular control over user access permissions
  • Extensible through a broad plugin and extension ecosystem
  • Simplifies website updates for non-technical staff
  • Contributes to cost savings and improved development efficiency
  • Less intuitive for beginners compared to alternatives
  • Limited robustness of e-commerce plugins compared to competitors
  • Absence of a native drag-and-drop interface
  • Challenges with easy design customization and UI/UX
  • Occasional system stability issues and difficulty resolving compatibility problems

Joomla Reviews

4 Reviews
Professional, Scientific, and Technical ServicesLegal Services1Information Technology & Services1Marketing & Advertising2

Make sure it's the right fit for your team - for many, it's not

Rating: 3 out of 10
Incentivized

Use Cases and Deployment Scope

We work with the Joomla CMS when helping customers with website updates, maintenance, and new functionality. Joomla is a Content Management System - so it provides an interface for customers to make updates to their website on their own. It also provides a framework for custom functionality and a library of extensions written by the community to extend its core functionality.

Pros

  • The menu/category/article structure provides a decent organization.
  • The check-in/check-out system can work well to prevent overwrites with large numbers of editors.
  • Creating a community-driven site - with large numbers of contributors.
  • The Process is smoother with the latest versions.

Cons

  • There is a bit of a learning curve in order to make edits as compared to other CMSs.
  • Upgrading from older versions is very difficult.
  • The framework is decent, but it's not the most flexible, nor the most intuitive.

Likelihood to Recommend

If you have a large team that is already accustomed to using Joomla for site management, it is a good enough solution to stay with it. If not, then take a careful look at other options, such as WordPress, which can be much more intuitive to work with. These alternatives are also more popular (and therefore, you'll find more support, more plugins, themes etc.).

Ya for Joomla!

Rating: 6 out of 10
Incentivized

Use Cases and Deployment Scope

Joomla! was used on a case-by-case basis by my previous employer. Our other alternative was WordPress. It was used across the whole organization. We eventually moved to developing only WordPress sites because it seemed more user friendly than Joomla!.

Pros

  • It's customizable
  • Open source CMS
  • Good amount of support available

Cons

  • Not so great for blogging
  • Hard to implement proper SEO techniques - we had to do some research on how to
  • Good amount of templates available

Likelihood to Recommend

I would recommend Joomla! for websites that aren't blog-heavy. It's great for large websites, as well. Joomla! is a very powerful system with lots of great extensions and a really easy to use admin system.

Joomla! Review

Rating: 4 out of 10
Incentivized

Use Cases and Deployment Scope

I am using Joomla! to build a new website. The Joomla! website will replace an older and less interactive website.

Pros

  • Easy to build websites. Most of the tools on Joomla! are self-explanatory.
  • Great templates- most templates created for Joomla! have a modern look

Cons

  • More hands on assistance and trouble shooting
  • Easier way to migrate or integrate with other programs

Likelihood to Recommend

Joomla! is not a good fit when integrating with other programs.
Vetted Review

Why I Choose Joomla over other CMS's

Rating: 8 out of 10

Use Cases and Deployment Scope

I use Joomla to build websites for non-profit organizations and small businesses. I find it to be a great resource for non-profits who need functionality such as online donations, event registrations, online directories and online membership management. Joomla has some great extensions that makes it easy for users to manage these function right from within their website.

Pros

  • The new release of Joomla, version 3.x, has a new, user-friendly interface. This new interface reduces the learning curve a lot compared to the other versions. It also makes it easy to keep your website updated and to find extensions to add to your website.
  • Joomla is also great at managing different permission levels for users. For organizations that want to have members-only content and have different levels of membership and what people can see, Joomla 3.x handles this well without need a third-party extensions.
  • I find that Joomla has some great extensions for managing online donations, event registration and online membership. This is what makes me choose this CMS over many of the other popular CMS's out there.

Cons

  • Joomla does not have a good preview system. If you want to preview your pages before they go live you have to use a third-party extension. I wish this was built-in as this is a common feature in other popular CMS's.
  • I haven't found a great ecommerce system for Joomla yet. There are some semi-good ones but they are either overkill or not enough functionality.

Likelihood to Recommend

Joomla works great for non-profit organizations that want to utilize the web for managing their donations and memberships online. It can be a lot more cost-effective than other vendors that have monthly cost for these services. For simple websites that do not need all the bells and whistles that a non-profit may need Joomla works well for also, although depending on the client's tech level and how often they'll be updating their website, I may choose a different CMS for their business.