Jive Reviews & Insights

Score8.7 out of 10

95 Reviews and Ratings

Community insights

TrustRadius Insights for Jive are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Versatile and Seamless Communication: Several users have praised Jive for its versatility in enabling seamless communication and enhancing collaboration within the organization. They appreciate the ability to connect with anyone in the organization, publish work for feedback and collaboration, and efficiently communicate with colleagues. This feature fosters a connected and productive work environment.

Customizable Information Organization: Many reviewers find Jive's ability to configure multiple information tapes with different themes valuable. This customizable feature allows users to organize information based on their specific needs and preferences, enhancing productivity by ensuring easy accessibility and organization of relevant information.

User-Friendly Onboarding Experience: A number of users highlight Jive's prepared block for beginners as helpful in getting new network users acquainted with the platform through game tasks. This user-friendly onboarding experience helps new users quickly adapt to the platform, promoting a smooth transition and effective utilization of Jive from the start.

Jive Reviews

4 Reviews

Engineering

Jive - a suitable intranet for larger teams

Rating: 7 out of 10

Incentivized

November 26, 2018

Use Cases and Deployment Scope

Jive is being used across the entire organization. The business problem Jive addresses is improving and facilitating communication amongst geographically dispersed teams. It can help keep information in one place, teams can create spaces to post articles and share those amongst the rest of the company. Jive provides an intranet where all the company teams and groups can keep in touch.

Pros

Facilitates sharing of information between various teams
More 'social' features increase engagement on content (comments, likes, etc)
Easy interface for posting articles

Cons

Can be hard at times to search for older articles you are trying to dig up.
The email summaries of missed posts keep repeating on a daily basis - if you haven't seen a particular article you'll keep getting emails about it.
Categorization of articles could be improved. Not always easy to get the right category for a given piece of content.

Likelihood to Recommend

Jive works well for larger companies, it can work best when companies are geographically distributed. If you have a good number of employees, the articles can be a better means of communication than group-wide emails. Your employees can comment, and react to comments and articles without necessarily spamming the whole group like with email. It's less appropriate for smaller teams, there are leaner systems for communicating there.

Kevin Van Heusen

Software Architect in Engineering at SpringAhead (Internet, 51-200 employees)

Vetted Review

2 years of experience

View profile

Look elsewhere

Rating: 1 out of 10

February 15, 2014

Use Cases and Deployment Scope

We used it as a community platform for our employees, customers and partners.

Pros

Serves as a basis for customers to interact with our employees
Creates a social network that conveys the companies hierarchy

Cons

Upgrading to new jive versions took weeks and was completely and utterly a pain
Very limited customization options
Clunky and slow
Search system was terribly ineffective

Likelihood to Recommend

I left my job because of its continued use and because of the lack of improvements over three version upgrades over a year.

Verified User

Administrator in Engineering (Computer Software company, 51-200 employees)

Vetted Review

1 year of experience

Product Review

Rating: 9 out of 10

February 10, 2014

Use Cases and Deployment Scope

We are giving consulting in Jive Collaboration Tool.
It is being used by our internal group.
It has increased the employee involvement and transparency of group activity.

Pros

We have been using Discussion plugin for our future goals and problem discussion
It is very much stable product to use in any internal or customer facing site.
It has got very nice support from technical support team

Cons

Would like to see asSurvey plugin, and a recommendation plugin
Jive could provide more detailed documentation to create content type plugins

Likelihood to Recommend

It is good so far.

Mohammad Tareque

IT Analyst - Module Lead in Engineering at Tata Consultancy Services (Information Technology and Services, 10,001+ employees)

Vetted Review

6 years of experience

Go Social

Rating: 8 out of 10

February 4, 2014

Use Cases and Deployment Scope

In my organization we use Jive Team Collaboration to build expertise and help other companies which involves customization of the community. It is used by the Social department which in turn helps associates to learn, engage and collaborate with the people sitting around the globe in the organization.
Jive Team Collaboration not only helps associates to learn and grow, but is fun to use during the work day (which is important ... I feel !!!). Collaboration allows us to solve problems in minimal time and ensure quality output.

Pros

Transparent - Collaboration means sharing ideas and Jive Team Collaboration allows the person to throw light on whatever topic they feel and want to share. Community Managers and people with great expertise are there to help 24*7 as a support resource.
Well Managed - Jive Community is well managed in terms of different types of categories and problems people can face. This encourages us to feel "YES, its possible" when we are stuck with some problem.
Open - Jive Team Collaboration is open to any type of discussion and ideas. People from all over the globe come and collaborate with you and share their views.

Cons

The support team should cover multiple time zones. There are times when we have to wait for Support Engineer to become available and check the problem.

Likelihood to Recommend

Associate should love the social domain
Active participation to engage the community and address issues faced by the customer
Knowledgeable enough to understand the workflow of community and admin activites

Yashita Goyal

Programmer Analyst in Engineering at Cognizant Technology Solutions (Information Technology and Services, 10,001+ employees)

Vetted Review

3 years of experience

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