TrustRadius Insights for Jive are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Versatile and Seamless Communication: Several users have praised Jive for its versatility in enabling seamless communication and enhancing collaboration within the organization. They appreciate the ability to connect with anyone in the organization, publish work for feedback and collaboration, and efficiently communicate with colleagues. This feature fosters a connected and productive work environment.
Customizable Information Organization: Many reviewers find Jive's ability to configure multiple information tapes with different themes valuable. This customizable feature allows users to organize information based on their specific needs and preferences, enhancing productivity by ensuring easy accessibility and organization of relevant information.
User-Friendly Onboarding Experience: A number of users highlight Jive's prepared block for beginners as helpful in getting new network users acquainted with the platform through game tasks. This user-friendly onboarding experience helps new users quickly adapt to the platform, promoting a smooth transition and effective utilization of Jive from the start.
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Jive Reviews
10 Reviews
Mid-sized Companies (51-1,000 employees)
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I used this in a specific campaign. We used this to collaborate and communicate and connect with my coworkers. We used this to ask updates from one another and we also used this to share files and documents. We used Jive for us to get easily updated in our organization's happenings.
Pros
Communication with co-workers.
Share and upload files and documents.
Can easily create update and article for your whole organization.
Cons
Search engines.
Organizing and sorting documents.
There are times that it is buggy.
Likelihood to Recommend
I advise to use Jive when you want to share information in your organization easier and faster and you want to have group communication. You can post updates or articles in just one click. Your post will be seen by your coworkers in their timeline and they can also add feedback.
VU
Verified User
Employee in Information Technology (201-500 employees)
Jive is being used across the entire organization. The business problem Jive addresses is improving and facilitating communication amongst geographically dispersed teams. It can help keep information in one place, teams can create spaces to post articles and share those amongst the rest of the company. Jive provides an intranet where all the company teams and groups can keep in touch.
Pros
Facilitates sharing of information between various teams
More 'social' features increase engagement on content (comments, likes, etc)
Easy interface for posting articles
Cons
Can be hard at times to search for older articles you are trying to dig up.
The email summaries of missed posts keep repeating on a daily basis - if you haven't seen a particular article you'll keep getting emails about it.
Categorization of articles could be improved. Not always easy to get the right category for a given piece of content.
Likelihood to Recommend
Jive works well for larger companies, it can work best when companies are geographically distributed. If you have a good number of employees, the articles can be a better means of communication than group-wide emails. Your employees can comment, and react to comments and articles without necessarily spamming the whole group like with email. It's less appropriate for smaller teams, there are leaner systems for communicating there.
Jive is used within the whole organisation to communicate with colleagues in offices located within different countries and with colleagues within the office.
Pros
Sharing of information
Socialize the business processes and bring employees together
Rich activity streams
Customization of the Software
Cons
Does not allow for much customization
Mobile app is a kind of clunky and features are a little lack luster
The main homepage has a lot going on, I would like for it to be separated out better or easier to follow.
Likelihood to Recommend
It allows you to share and collaborate on documents and connect with more effectively with co-workers and stay tuned in what is going on within my organisation. It shares information that is easily compared to emailing something to everyone in my group. I can use see documents from other divisions that are helpful and would not be able to find on the company website.
The Marketing and Outreach department uses Jive as an intranet to be able to access important items at their desks and remotely on their cell phones, while in the field.
Pros
It stores information easily so it can be accessed by others
The Jive app is user-friendly and helpful as field reps need to use it
It's easy to manage the data that is uploaded into Jive.
Cons
The formatting of the overview page is somewhat difficult to update and restructure.
Sometimes the files won't load into the viewing area and must be downloaded to view.
Likelihood to Recommend
Jive is user-friendly, easy to use and manage as an admin. Having the Jive app makes items easily accessible when your team is not all in the office.
Jive is a great way for our 6 remote office locations and HQ to collab on projects, ask questions, get advice, and just share social stories about themselves or the company. It's a wonderful tool
Pros
Store company information that is sharable company wide
social connections
advice
sharing
Cons
Some bugs
ease of use
html capabilities
Likelihood to Recommend
Jive is great for people in remote locations to still connect with other employees. it's also great to keep a history of these sorts of discussions for future reference. We use it to ask for solution architecture ideas and potential customer solutions that might/might not work. For example, if the VMWare expert in San Diego sees a question regarding a customer environment that needs software upgrades, they can chime in
VU
Verified User
Technician in Information Technology (51-200 employees)
Jive is being used for our intranet platform. It is being used across the whole organization. It replaced our aging intranet with an updated social intranet with more usable features.
Pros
Jive makes it easy to create new pages for administrators.
Jive makes it easy to manage users in one area and simple to navigate administration user interface.
Jive is a really good concept, the idea behind jive creates a great main hub in an organizaiton.
Cons
More features and widgets would be prefered for media related subjects.
Sometimes support can take ages to get back to you but the new company that purchased Jive is slowly improving the support infastructure.
Having a home page that has more options to control types of news or what pop ups on users would be great.
Likelihood to Recommend
Jive is a great intranet platform and a great place to store critical documents that the whole organizations would need. Jive does not do well with real-time collaborations, it is clunky in that aspect and the implementation of collaboration is too hard to understand for most normal users.
Improved collaboration, and once it had been adopted widely across the company, the internal site we built using it became a must-visit destination each day because it made it easy to quickly see what's going on around our large company.
Used for an internal company site, Jive is a simple, user-friendly tool to allow employees to easily collaborate and communicate in their work and other initiatives. I've also found it's very handy for the sharing of documents, and the ability to limit visibility of those documents where necessary is a definite plus.
There is not much to dislike once you get used to it, which doesn't take long. The only place in which I've found it can be a little buggy is my personal feed of updates I'm following in my inbox, which does not always mark items as read when I want it to.
Pros
Easy to set up and easy to configure.
Castlight encourages users to share knowledge for a while, provides a central knowledge base too.
Several different options allow for some customization of "places" and the admin console is quite robust in terms of permissions, email notifications, and news feed structure.
Cons
Clutter can easily become an issue if there isn't an established governance strategy in place.
Search is unreliable - it can be a challenge to find content if you don't already have an idea of what group/space it's located in.
Communication about missing/desired features and bug fixes could be better.
Likelihood to Recommend
Jive is a fantastic tool for publishing content to a company intranet, simply because its publishing capabilities are fairly comprehensive and easy to understand. It supports many types of content, from written to multimedia and offers a variety of layout and navigation customizations. Jive can be used across companies, from engineering to HR to marketing, making communication among departments relatively easy.
VU
Verified User
Representative in Information Technology (501-1000 employees)
Jive is great if you want to give your customers a place to interact with you. You can control what is shared to the customers and they can give you feedback in a controlled environment.
Cons
It wasn't the right fit for us because it didn't have the tools our engineering team needed to share code effectively. We also had a hard time getting adoption up because people were not clear on which groups held which documents. There were lots of duplicate docs. People liked the shared drive because they could just save a file and move on. However, with Jive they had to log in, download, edit, upload. It was time consuming. The Word and Excel connectors sounded good but they made our systems slow and often broke. So people didn't use them.
