Jenzabar ONE

Score8.5 out of 10

16 Reviews and Ratings

What is Jenzabar ONE?

Jenzabar ONE is a complete management platform for higher ed featuring modules for student registration and advising, student life and events, human resources, fundraising and tuition, and also eLearning module with student portal and mobile app.

Categories & Use Cases

Student Data Security
The system has security checks and technology in place to prevent unauthorized access to, editing of, or leaking of sensitive student data
Category average: 9
Online Registration Management
The system supports administrative setup and management of registration processes, and allows students to register for classes online.
Category average: 8.9
Community Support
There are community resources from other users of the platform to help users troubleshoot and optimize their use of the system.
Category average: 8.4

Compliance Support
The effectiveness of resources, tools, and in-platform processes for maintaining and demonstrating regulatory compliance.
Category average: 8.3
Teacher and Parent Mobile Application
Teachers and parents can use a mobile application to access their students' data and update some information remotely.
Category average: 7.9
State and National-level Reporting
The system provides prebuilt reports or build-your-own reporting tools for necessary state and national-level reports.
Category average: 8.1

Verified User

Director (201-500 employees employees)

Use Cases and Deployment Scope

Jenzabar ONE is the primary ERS and SIS for our organization. It is the primary product we use to capture, monitor, and report on student-level data, manage payroll and human resources functions, and manage the prospect-to-alumnus lifecycle. In addition, we use Jenzabar ONE to manage our donor base and create and monitor most aspects the communication flow for those friends.

Pros

Jenzabar ONE makes working within the system possible and secure using remote and WFH options.
Jenzabar ONE is adept at managing the central functions of the Registrar's Office.
Jenzabar ONE is capable and adequate for student accounts and billing.

Cons

Jenzabar ONE is very good at "plain vanilla" installations, but, in our experience, as customization takes place, there is an increasing capability gap with reporting.
Jenzabar ONE offers IPEDS reporting capability, but no one at any institution we work with in our association has been able to get the IPEDS snapshottings and reporting to work consistently.
In our experience, Jenzabar ONE suffers from a sales team which over promises on behalf of an under delivering technical support team.

Return on Investment

Jenzabar ONE has been critical to our success as we have become a more hybrid organization.
API integration is adequate; with the sandbox features it is excellent.
Our sandbox (play database environment) allows us to test new approaches and integrations to get things "right" prior to deploying them.

Usability

Alternatives Considered

PeopleSoft Campus Solutions and Ellucian Banner

Amanda McCreadie

Director of Student Care at Grove City College (201-500 employees employees)

Use Cases and Deployment Scope

I currently work in the Office of Student Life & Learning, utilizing the Student Life and Housing modules in my work with students and our conduct process. I was previously in the Registrar's Office, using the Registration, Advising, and Retention modules. Jenzabar ONE provides one system by which all administrative departments on campus can access the same basic student data that may be necessary to their processes, but at the same time have a module unique to the functions and processes of their specific department. This allows for independent office efficiency but also smooth collaboration of shared data as necessary, which allows for increased timeliness and effectiveness in joint projects. I have always been pleased by the intuitive functionality within each system that allows for easy user onboarding, as well as navigation and work within them.

Pros

Creates products with the end user processes in mind.
Provides top tier customer support.
Creates pathways for user feedback and engagement in suggestions for future functionality.

Cons

Many modules have been moved to web-based systems, but have lingering functionality in desktop installed software. This can create some frustrating when having to work in two places to get work done.

Return on Investment

Jenzabar ONE and its system allows for users to have the data needed right at our fingertips.
Jenzabar ONE has provided a means to create accountability for student support processes and improved student retention efforts.

Elizabeth Webb View profile

Registrar at University of Mary Hardin-Baylor (201-500 employees employees)

Use Cases and Deployment Scope

We've been Jenzabar clients for years and are just now upgrading to J1. As our main SIS, we rely on J1 for all of our student needs, reporting, and processing. We utilize this system to ensure our students have access to the information needed through JICS as well as accurate and timely registration processes.

Pros

Compiles Student Information
Quick Schedule Rollover
Multiple Term Options

Cons

Quicker functionality
Snapshot view of student

Return on Investment

Positive in viewing, adding, and delete large groups of data at once

Diane Rondinelli

Registrar at University of St. Augustine for Health Sciences (201-500 employees employees)

Use Cases and Deployment Scope

We currently have partially implemented the Advising in Jenzabar ONE. It is so easy to see the advisees, their history, what is needed to complete degree requirements. As long as the trees are set up correctly, degree audits are much simpler. Highly recommend this product and Jenzabar overall. I've worked with this company since 1998.

Pros

Advising
Quicker processing
Easy to use
Great to see student full academic history

Cons

I would like to see some additional filters in advising to pull up advisees, but overall - great
I would like to know how to see students on LOA

Return on Investment

Clears space on server for other applications used by other departments
Faculty can see their info which saves them time

Other Software Used

Microsoft SharePoint, Microsoft Teams, RingCentral Meetings, Cisco AnyConnect

Cristina Clark View profile

Associate Registrar at University of St Augustine for Health Sciences (201-500 employees employees)

Use Cases and Deployment Scope

We are currently using Jenzabar ONE to support student advising. It easily provides advisors the information needed to support our students. It is easy to use. It would be more helpful if there was more guidance on features available and if students who are not current could also be seen.

Pros

Shows degree audits
Shows student contact information
Shows preferred name, etc.

Cons

Showing not current students

Return on Investment

I can't give numbers, but the fact that our advisors are utilizing the product makes it invaluable.

Ellucian Banner

Workday Student

Anthology Student

Jenzabar ONE

What is Jenzabar ONE?

Categories & Use Cases

Key Features

Top Performing Features

Student Data Security

Online Registration Management

Community Support

Areas for Improvement

Compliance Support

Teacher and Parent Mobile Application

State and National-level Reporting

Reviews

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Alternatives Considered

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

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