JAMS Review Insights

Score8.3 out of 10

75 Reviews and Ratings

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Insights from JAMS Reviewers

Based on 6 verified reviews published in the last 18 months

What positive or negative impact (i.e. Return on Investment or ROI) has JAMS had on your overall business objectives?

6 answered

This report synthesizes 6 recent reviews to assess the return on investment (ROI) of JAMS for business objectives. Reviewers highlighted improvements in cost savings and efficiency, as well as job reliability and management. Specifically, 3 of 6 reviewers mentioned cost savings and efficiency gains, citing benefits such as reduced manual intervention and the potential to reduce the cost of a scheduler. Two reviewers noted improvements in job reliability and management, with one highlighting the ability to act on job issues promptly. However, 2 of 6 reviewers also cited implementation challenges, including difficulties with OS patching. The reviews suggest that while JAMS can offer significant benefits, potential implementation challenges should be considered.

Cost savings and efficiency

3 mentions

Half of the reviewers (3 of 6) cited cost savings and efficiency as a positive impact of JAMS. These reviewers specific…

Half of the reviewers (3 of 6) cited cost savings and efficiency as a positive impact of JAMS. These reviewers specifically mentioned reduced manual intervention, leading to time savings for resources, and the potential for cost reduction by replacing existing schedulers. One reviewer noted that while cost savings were anticipated, the primary driver for adoption was enabling new functionality.

Job reliability and management

2 mentions

Two of 6 reviewers highlighted improvements in job reliability and management. These reviewers indicated that JAMS offe…

Two of 6 reviewers highlighted improvements in job reliability and management. These reviewers indicated that JAMS offered enhanced reliability and management capabilities compared to previous solutions. They also appreciated the ability to proactively address job issues through notifications, minimizing potential business impact.

Implementation challenges

2 mentions

Implementation challenges were mentioned by 2 of 6 reviewers. One reviewer noted that JAMS made OS patching more diffic…

Implementation challenges were mentioned by 2 of 6 reviewers. One reviewer noted that JAMS made OS patching more difficult. Another reviewer stated that they did not yet have a clear view on ROI due to running their legacy solution in parallel, suggesting ongoing implementation complexities.

Describe how you use JAMS in your organization. What are the business problems the product addresses and what is the scope of your use case?

6 answered

This report synthesizes 6 recent product reviews to understand how organizations are using JAMS, the business problems it addresses, and the scope of its use cases. A primary application of JAMS, cited by all 6 reviewers, is job scheduling and automation across various critical business functions. Two of the 6 reviewers specifically highlight JAMS' ease of use and management, particularly when compared to legacy systems. These users appreciate its ability to integrate diverse systems and simplify job creation for developers.

Job Scheduling and Automation

6 mentions

All 6 reviewers mention using JAMS for job scheduling and automation. They use it to manage tasks running 24/7 across m…

All 6 reviewers mention using JAMS for job scheduling and automation. They use it to manage tasks running 24/7 across multiple servers, schedule nightly data transfers, execute JDE batch processing, and automate financial systems, HR, business intelligence, and supply chain processes. Reviewers also leverage JAMS for alerts, automatic retries, and notifications.

Ease of Use and Management

2 mentions

Two of the 6 reviewers specifically praise JAMS for its ease of use and management. They find it simpler to manage and…

Two of the 6 reviewers specifically praise JAMS for its ease of use and management. They find it simpler to manage and create jobs compared to older systems like JCL. These reviewers also appreciate JAMS' ability to facilitate interoperability between different systems, replacing independent automation solutions.

Please provide some detailed examples of areas where JAMS has room for improvement.

6 answered

This report synthesizes 6 recent product reviews to identify areas where JAMS job scheduling software could be improved. Reviewers highlighted three areas for potential enhancement. The most frequently cited area, mentioned by 3 of 6 reviewers, involves the web interface and remote access capabilities. Installation and setup processes, along with alerting and notification features, were each noted by 2 of 6 reviewers as areas needing attention. These findings suggest a need for improved user experience in administrative tasks and system monitoring.

Web interface and access

3 mentions

Half of the reviewers (3 of 6) expressed concerns about the limitations of JAMS' web interface and remote access. Speci…

Half of the reviewers (3 of 6) expressed concerns about the limitations of JAMS' web interface and remote access. Specific issues include the complexity of setting up the web interface and the limited capabilities for remote administration, especially from mobile devices. Reviewers suggest a need for a more user-friendly and feature-rich web interface to enhance remote management capabilities.

Installation and setup

2 mentions

Two of the 6 reviewers indicated that the installation and setup process could be improved. One reviewer specifically m…

Two of the 6 reviewers indicated that the installation and setup process could be improved. One reviewer specifically mentioned the need for a wizard to simplify job setup. Another reviewer cited minor bugs during the installation process, particularly when integrating with JDE, suggesting that the installation process requires further refinement to ensure a smoother user experience.

Alerting and notifications

2 mentions

Alerting and notification capabilities were mentioned as an area for improvement by 2 of 6 reviewers. One reviewer sugg…

Alerting and notification capabilities were mentioned as an area for improvement by 2 of 6 reviewers. One reviewer suggested a dedicated folder for failed job notifications to improve accessibility. Another reviewer noted the need for better SMS alerting built into JAMS, as they had to create custom alerting solutions for scheduling failures, indicating a desire for more robust built-in notification features.

Please provide some detailed examples of things that JAMS does particularly well.

6 answered

This report synthesizes 6 recent product reviews to identify areas where JAMS is particularly effective. Reviewers most frequently cited JAMS' capabilities in job scheduling and management; 4 of 6 reviewers highlighted this aspect. Two reviewers specifically praised the platform's reliability and the quality of its support. These features appear to contribute to a positive user experience, with users valuing both the functionality and the support received.

Job scheduling and management

4 mentions

A majority of reviewers (4 of 6) positively mentioned JAMS' job scheduling and management capabilities. Reviewers appre…

A majority of reviewers (4 of 6) positively mentioned JAMS' job scheduling and management capabilities. Reviewers appreciate the ability to manage, define, and schedule jobs through a single interface across multiple platforms. The simplified language used for creating schedules and the ability to set job dependencies were also noted as beneficial.

Reliability and support

2 mentions

Two of the six reviewers specifically highlighted the reliability and support provided by JAMS. The platform was descri…

Two of the six reviewers specifically highlighted the reliability and support provided by JAMS. The platform was described as robust, and the support team was praised for being helpful. These factors contribute to user confidence in the product's stability and the availability of assistance when needed.