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IONOS Hosting

Score8.2 out of 10

17 Reviews and Ratings

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What is IONOS Hosting?

IONOS a provider of cloud infrastructure, cloud services, and hosting headquartered in Germany, boasting more than eight million customer contracts. They provide individual web services including SSL certificates (provided by GeoTrust True BusinessID) , domain registration services, website hosting, and managed hosting services supporting WordPress, VPS hosting, and ASP.NET hosting.

Categories & Use Cases

Reviews

What users are saying about IONOS Hosting.
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IONOS Hosting email, a solid choice.

Incentivized
Verified User
Executive in Information Technology (1-10 employees employees)

Use Cases and Deployment Scope

We are using IONOS Hosting for hosting email accounts for a subset of our users. This allows us to have a simple to configure set of email accounts for users that are not part of our full domain and provide a consistent domain name instead of spurious personal accounts, and helps separate personal from work emails.

Pros

  • Easy to configure email accounts
  • Effective Spam/virus filtering
  • Adequate storage space per email account

Cons

  • Better support for providing SPF and DMARC/DKIM records to prevent our domain from being used to relay spam.
  • Ability to have an email only hosting plan without associated website, etc.
  • Ability to brand the webmail interface with corporate branding.

Return on Investment

  • Reliable email for our group has been a great way to keep in touch.
  • Ability to create aliases for emails allows for "temporary" addresses that can be used at conferences which can be disabled in the future.
  • Supported by most major email clients.

Affordable Web Hosting Solution Without Any Glitches

Rowan SampsonView profile
Founder and Head of Creativity & Design at Randgro House (11-50 employees employees)

Use Cases and Deployment Scope

Finding an affordable and dependable web hosting provider is a great challenge. IONOS has been a great asset to my business as we are able to find the tools needed to bring our website online all in one place without a glitch. From domain registrations to fast and reliable web hosting, domain guards, SSL & wildcard certificates, email hosting, databases, and many more in one simple control panel.

Pros

  • Customer service
  • Competitive prices
  • Reliable offers
  • Domain registrations
  • Uptime

Cons

  • Navigating some contract changes
  • International customer careline

Most Important Features

  • Website hosting
  • Domain registrations
  • Email registrations

Return on Investment

  • We are visible online
  • We are able to sell online
  • We communicate using our professional email

Other Software Used

WordPress, Elementor, Systeme.io, Skype, monday.com

1&1/Lonos offers a great value for your money with ease of use!

Incentivized
Ruby JavaidView profile
Chief Designer in Marketing at buzzy design, LLC (1-10 employees employees)

Pros

  • Private registration: 1&1 offers free private registration which makes them an automatic favorite.
  • Reliable customer service: always someone available when I call in and I have never had my issue not get resolved.
  • Easy to use dashboard: domains in one place with DNS settings and other things that can be tweaked. It's easy to add an SSL certificate to domains as well.

Cons

  • I don't really have any specific issues with 1&1. The only thing I can think of is that when I call into customer service, sometimes the wait time has been really long. So if they could shorten that up, I'd be happy.

Return on Investment

  • Thanks to 1&1, I have saved money on my domain costs with the free private registration and with a very reasonably priced SSL certificate. I save at least $100 a year using 1&1

Alternatives Considered

GoDaddy and iPage

Other Software Used

iPage, GoDaddy

Poor customer service team

Verified User
C-Level Executive in Sales (11-50 employees employees)

Use Cases and Deployment Scope

It allows leasing Computer servers in the cloud. You do not have to buy your own server/computer, with top notch technology, w/o having to purchase it upfront.

Pros

  • Keep its servers/leased computers running
  • Easy to connect to servers, with low computer local capacity and / or low local internet bandwith

Cons

  • From my experience, customer services does not know how to address issues in an understandable language
  • I feel that they arbitrarily overcharge w/o any explanation
  • In my opinion it is really pricey

Most Important Features

  • Easy to set up account
  • Easy to set up server
  • Speed to connect to server and use its computing power.

Return on Investment

  • I was able to have an additional computing power executing CPU heavy tasks, w/o compromising local tasks in my local machine
  • I was treated poorly and with a very low level of professionalism by the customer service team

1&1 Is A Dependable Web Hosting Solution

Incentivized
Emily PrestonView profile
Senior Internet Marketing Coordinator in Marketing at SpartanNash (1-10 employees employees)

Pros

  • Their uptime is outstanding.
  • They have great customer support with real people.
  • They have all the technologies available I need to run my website.
  • Their dashboard is easy to use.

Cons

  • I wish they'd let you use other SSL providers.

Return on Investment

  • There is no downtime so we appear dependable to our customers.
  • The cost of 1&1 is very reasonable.

Alternatives Considered

Rackspace and Pagely

Other Software Used

Adobe Illustrator CC, Adobe Photoshop, Slack