We use Intermapper within our department to monitor all of our network connectivity devices and their backup batteries.
Pros
Customization.
User-friendly.
Able to write your own MIBS.
Cons
Sometimes stops polling for no reason.
Periodic reprobe and make your maps look messy.
Likelihood to Recommend
Even with Intermapper's quirks, it is still a great solution for monitoring a network. It is so customizable that it would work in any environment big or small.
VU
Verified User
Professional in Information Technology (5001-10,000 employees)
We use Intermapper in our IT department to monitor our connections to our plants. We display them on TVs and they let us know that our plants are up, down, or running slow. It helps us get ahead of any issues before our plants call us. We can be proactive vs. reactive.
Pros
Intermapper is easy to install and get working quickly.
It gives us a real time look at our network across the board.
We can be alerted immediately if a site is having issues.
Cons
I don't have many complaints with Intermapper. It's a pretty simple tool for what we use it for, and it has worked well for us.
Likelihood to Recommend
Intermapper is great for getting us ahead of an issue. I can see when a plant is up, down, running slow, etc. We get a nice look at the main connection to our sites, as well as backup circuits all displayed at our NOC. Very easy to use and easy to work with.
Monitoring systems managed by SOJC IT Operations. Websites, file servers, various printers and network hardware.
It primarily acts as a notification system if a service or system goes down. As a largely 24/7 operation, without an actual Ops desk, this needs to be automated notifications when things go down, so I, or my backup, can get things back up.
Pros
Provides some out of the box Apple centric probes.
Provides a relatively user friendly GUI
Cons
Missing the ability, still, after years of asking, for dynamic probe names in a map. I should be able to look at a map, and see "system is down for X minutes" without clicking on the device to get it's status.
Free option for an offsite monitor to let you know if your main monitoring system is down. There used to be a 5-for-free license, but that doesn't seem to exist anymore.
Likelihood to Recommend
For those more comfortable with a GUI, or need Apple specific probes, it's great. For those that are on a limited budget, or are more familiar with a command line, I'd probably recommend a free option like nagios, etc.
