TrustRadius Insights for Intelex are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
User-Friendly Interface: Many users have praised the interactive user interface of Intelex, stating that it is easy to navigate and access the necessary features. Several reviewers have found the access panel in Intelex to be user-friendly, with easy navigation and customization options. Some users have also mentioned that the links and area of documentation in Intelex are easy to use and straightforward.
Helpful Incident Management: Numerous reviewers have found Intelex helpful for incident management. They appreciate its capabilities for reporting investigations and tracking actions related to incidents. The ability to add and assign corrective/preventive actions in Intelex has been particularly beneficial for facilities teams. Users have provided examples of how assigning actions in Intelex makes it easy to suggest or require refresher or corrective training for employees.
Efficient Record-Keeping: Many users value Intelex for its record-keeping capabilities, considering it a useful tool for that purpose. They appreciate the ability to store documents within Intelex as well as manage them efficiently. The range of data that can be input into Intelex, especially through applications like Document Control, has been highlighted by some users as a significant benefit.
I think Intelex has wonderful tool for supplier quality management which enables organisation to audit and resolve the issue with supplier quality.
Also tool also give reporting facility which enhances the experience for us
Pros
Report and dashboard
Supplier audit
Non conformity
Approved vendor list
Audit cycle
Cons
O data feature can be improved
Ui can be improved
Likelihood to Recommend
We have a large vendor who provide supplies as per the requirement. In order to maintain the supplier quality it was a need to supplier quality management tool where organisation people can raise the issue related to any goods or the supplier which can logged in the tool in form of non conformity. Once non conformity is raised it needs to be resolved by supplier with corrective action. Management of such incidents happens for us in the Intelex tool
VU
Verified User
Analyst in Information Technology (Oil & Energy company, 10,001+ employees)
Intelex is being used in partnership with a parent company for the tracking of quality, environmental, and safety data. This includes statistics and detailed reporting.
Pros
Easy-to-use interface
Support on multiple platforms
Very flexible customization
Cons
Implementation process is very difficult unless you are using the product out of the box
Licensing model is frustrating but they are willing to be flexible to make things work
Likelihood to Recommend
If you have a dedicated resource to manage and implement the system, top to bottom, Intelex is fantastic. It's a very large system and requires dedicated personal--it's not something you can spin up and just run. Our administrator spends most of their time assisting with pushing things through the workflow and logging tickets due to custom requirements.
VU
Verified User
Manager in Information Technology (Construction company, 1001-5000 employees)
We use Intelex for DWQMS document control, legal and other requirements, findings application, etc.
Pros
Document control.
Findings application.
Cons
Document control: When we search for a document, only the title of the lowest folder is visibly associated with the document. It doesn't help when you don't know the parent folders. It will be nice if the search function can be more user-friendly.
Likelihood to Recommend
Document review and approval processes are too complicated. It is like you went through a set of doors to complete the task, but back up through a different path, some times more steps.
VU
Verified User
Administrator in Corporate (Civic & Social Organization company, 1001-5000 employees)