A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Director in Manufacturing (11-50 employees employees)
Pros
Seamless integration with Shopify / 3rd party drop-ship fulfillment.
Full network of 3rd warehouses to expand distribution.
Quick order fulfillment & excellent warehouse customer service.
Cons
Their system could have better analytics, sometimes I feel like I have to really data dive to get what I need.
Inventory analytics could also be an improvement, hard to determine the transaction history of SKUs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Manager (11-50 employees employees)
Pros
Customer Support
Technical Advice
Fast accurate shipping and logistics
Cons
The way we interact with Ingram Micro hasn't shed light on any particular areas with need for improvement.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Employee in Finance and Accounting (11-50 employees employees)
Pros
Customer Service
Understanding Time Sensitive
Cons
I don't like to say this and very rarely do I, but I don't have anything at this time.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Executive in Corporate (1-10 employees employees)
Pros
Products were as-advertised.
Pricing on HPE servers was competitive.
Shipping process was reliable.
Cons
Very hard to find the products you're looking for on the site if you don't already know exactly what you're trying to find. Lots of similar/identical products with uninformative naming conventions.
Poor faceted navigation.
Entire site is painfully slow.
The policy of automatically closing inactive accounts after 12 months, with no ability to re-open it upon customer request, is crazy.
Pricing on most commonplace IT products (outside of things like HPE servers) is not competitive at all, it's almost always cheaper to just buy on Amazon, and even when Ingram is cheaper, the difference is so negligible it's pointless to bother.