TrustRadius Insights for Informatica MDM & 360 Applications are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Intuitive and Easy to Use Interface: Users have praised the intuitive and user-friendly central console of Informatica MDM. It has been described as easy to navigate and control, raising users' proficiency levels in managing their work media.
Simplifies Processes and Provides Control: Reviewers appreciate that Informatica MDM simplifies processes, allowing them to have correct responses for every scenario. The program's standout feature is its excellent handling of data, providing users with control over their information.
Robust Data Cleansing Capabilities: Many users have highlighted Informatica MDM's robust data cleansing capabilities. They find features like match and merge, as well as audit trail functionalities, valuable for improving financial analysis and planning through multiple masters of data.
It's been 2 years of use by the organization of the Informatica MDM tool and it has collaborated and surprised us since the beginning. We had a lot of trouble configuring and deploying it at first but then things got better and now everyone is familiar. Informatica keeps your organization's gold data stored, organized, and consistent for greater corporate security in a master data management role.
Pros
Easy to integrate with other systems and applications through its API.
Accurate and consistent master data management.
High-efficiency technical support and quick response to tickets.
The system is easy to collect and analyze information and synchronize with other applications.
Cons
Complicated and difficult to understand initial setup. Need expert help.
Likelihood to Recommend
It is a robust software with great management and data model. It can be difficult to learn how to use and deploy the first time but the mapping and features work very well and have optimized our productivity and cost savings. We can customize reports, create rules and integrate with other applications. Overall I recommend it.
Our e-commerce platform uses P360 to create and maintain hundreds of "micro-stores" for our customers. P360 can handle multiple different stores with separate inventory and allows us to provide a curated experience for our customers.
Pros
Allows you to implement detailed business rules to apply to your data.
PIM is well integrated and has excellent workflow capabilities.
Cons
The user interface can be made more friendly for the business user.
Lots of detailed screens for the developer interface. This makes it sometimes difficult to find options.
Likelihood to Recommend
Informatica Product 360 is a well-integrated product with native data quality and workflow capabilities. The user interface needs some work, although the web version is more intuitive, it lacks full functionality.
1) Informatica is being used by the entire organization - it's a global deployment. The platform is addressing the harmonization, cleansing, de-duplication and centralization of customer master data from multiple sources. The MDM system secures a unique customer code in the enterprise. Also, it serves as a single source of customer master data for all-consuming systems: sales, supply chain, finance systems in the company. [It] serves as a central system of record for [all] customer data.
Pros
Maintaining a golden record per customer entity
Managing the full customer hierarchy starting from the company entity to the lowest ship to/bill to level used in sales/supply chain and financial transactions
Integration capabilities - Real-time, synchronous integration of master data in a transactional scenario between systems and services, to batch interfaces for the transfer of master data in bulk
Workflows and a strong UI for data stewards for data cleansing and de-duplication
Cons
User Interface needs improvement, although it has improved substantially after the last version
Complex customer hierarchy for big enterprises needs some custom development
Likelihood to Recommend
1) Big enterprises with multiple sources of customer data requiring harmonization 2) Enterprises requiring a high degree of cleansed and de-duplicated customer data 3) Enterprises requiring to manage complex customer hierarchies 4) Enterprises having a decentralized set of enterprise systems or having a complex IT landscape with proliferated customer master data
VU
Verified User
Director in Information Technology (Semiconductors company, 10,001+ employees)