iManage Work Reviews & Insights

iManage is used by every single person in my firm. This is how we build and maintain client data and files! We also use for letter template and document management as a firm. It is very helpful for client reporting. I use iManage extensively each day to save emails, documents and other correspondence.

Honestly, iManage been the only file software used in my legal assistant career thus far. So my experience is that it is pretty intuitive and user friendly, but I also don't have other software programs as a comparison. The configuration and format is not difficult to become familiar with and learning to navigate it doesn't take long.

To store and maintain documents and files. We are now completely paperless and heavily rely on iManage to run our law firm. This includes litigation, and we have different file formats depending on what the case involves.

To me, iManage is THE filing software for a law firm. There is not much I would change at all. Admittedly, it is the only filing software I have used since beginning my career in law but it seems ideal to me. How documents are categorized and filed makes sense to me.

This is our firm's document management system to store our firm's documents. We use it as a knowledge base to effectively organize unautomated precedents and other useful documents. We also use it as the primary means that our users can securely access firm documents outside of the office. We are starting to look at the co-authoring functionality too.

Law firms have tens of thousands of confidential documents. The system is very secure and intuitive irrespective of whether the user accesses the system in or outside of the office. Being easy to navigate, new starters can be taught best practice and adopt it quickly to ensure effective capturing and sorting of knowledge.

iManage Work is our primary ECM resource. It's used by the whole organization and eliminated paper filling.

iManage Work is a powerful ECM solution. It turned our firm into a paperless firm and provided good support through its Brazilian partner (DocWise). The exchange rate made it quite expensive to use outside the US, but it is still worthy.

iManage Work is used by our organization as a document management system. We set up folders in iManage for each of our matters (and then subfolders within each matters), and then file documents and e-mails there.

It solves a couple of business problems:

• most files at large corporate law firms require teams of lawyers to work on a particular file. This helps us share documents among the internal team.
• document retention. When you've spent 100 hours working on something, it's generally a good idea to file all of the e-mails so that you can retrieve the information if an issue with the file comes up in the future.
• knowledge sharing. When a lawyer is looking for sample language, they can look at similar documents that colleagues have done in the past in order to expedite the work flow.

iManage is well suited to managing the large volume of documents and emails that are created on a daily basis. Lawyers can get dozens if not hundreds of e-mails a day, and we need something to do with them. Deleting them is often not practical, because you may require the information a year from now. Leaving them in Outlook is also impractical, because a large Inbox will slow Outlook down. Outlook has an archiving feature, but this doesn't really help for collaboration (and your colleagues are likely out of luck if you end up unavailable due to emergency).

iManage is less well suited to small organizations (ex: sole practitioners and small firms) because it is does require a significant investment in implementing and maintaining the software.

iManage Work is well suited for large law firms, because it is great for collaboration, including between different offices.