TrustRadius Insights for iManage Work are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Intuitive User Interface: Users consistently find the user interface of the document management system DMS intuitive and easy to navigate, making tasks easy. Many reviewers have praised how effortlessly they can locate features and perform actions within the DMS.
Efficient Organization: The organization of files and groups within the DMS is simple and easy to use, allowing for efficient access and collaboration. Several users appreciate how this organizational structure enables them to quickly find and work on documents without any hassle.
Customizable Features: The customizable features of the DMS are appreciated by many users, as they allow different departments or sections to have their own access and partition the document system according to their needs. This flexibility in customization has garnered positive feedback from numerous reviewers.
iManage Work works as a document management and collaboration tool between individuals and external parties. It stores documents securely in the cloud and provides an organized format for maintaining and editing them. Oftentimes, the primary source of accessing and editing documents is via an Outlook add-in which embeds as a sidebar to search and pull files as well as save new files.
Pros
Very reliable, once setup it is usually pretty flawless outside of Outlook-related issues.
Simple and easy to use organization of files and groups.
Customizable for different departments or sections to divide up access and partition document system.
Allows collaboration with outside parties and makes sharing documents quick and easy.
Cons
Complicated setup. On initial installation it is cumbersome to configure on each workstation just to connect to service.
Does not enforce structure. Once setting up structure, users can save outside of iManage Work and make their own files and folders under pre-configured system.
Outlook is a finicky software, access to iManage Work depends on Outlook, nothing against iManage Work, but it sometimes has issues caused by the application it relies on.
Likelihood to Recommend
iManage Work is a great solution for a smaller business. It provides a quick, easy way to store and share documents. It works with Outlook, which almost everyone utilizes, so it's a good way to get into document management. iManage Work is capable of scaling, but it is not necessarily the best solution for it. There are many other solutions that scale very nicely for enterprise size.