TrustRadius: an HG Insights company

iFax

Score8.8 out of 10

158 Reviews and Ratings

Get a Demo

What is iFax?

With advanced encryption and strict adherence to HIPAA regulations, iFax ensures maximum security for sensitive information and documents, as a HIPAA-compliant fax provider for businesses.

Read more details.

Categories & Use Cases

Media

Screenshot of the dashboard where users can send and receive fax through filling all the needed information and preferred time. This helps users to schedule a fax that needs to be sent in a preferred schedule/time.
Screenshot of Professional Settings, where users can customize their profile's privacy, and the information to be shown in faxes.
Screenshot of a customizable fax number depending on preferred location.
Screenshot of the screen where users can: Scan: Capture documents with the mobile scanner, included in apps. Import: Connect to cloud storage platforms, import documents, and fax them securely. Fax: Use the iFax website or mobile fax apps to fax from any device. Store: Maintain an encrypted fax history in the cloud for optimal security and accessibility.
Screenshot of New fax number creation (or use an existing number). - Dedicated fax numbers are available to new users - Transfer an existing business fax number to keep it so there is no need to update contacts and print-ads - Porting an existing fax number takes 3-5 days - A toll-free number can be generated, or a fax local number
Screenshot of iFax uses military-grade 256-bit AES end-to-end encryption, helping businesses to comply with HIPAA, GLBA, and other strict security guidelines. All faxes sent and received have complete audit trails, making iFax a fax solution for regulated industries like legal, finance, healthcare, insurance, and real estate.

1 / 6

Screenshot of the dashboard where users can send and receive fax through filling all the needed information and preferred time. This helps users to schedule a fax that needs to be sent in a preferred schedule/time.

iFax Reviews

What users are saying about iFax.
View all iFax reviews

Best free fax service I've used

AJ MorinView profile
Owner at Morin Independent Consulting (1-10 employees employees)

Use Cases and Deployment Scope

If I have to fax something to anyone i use iFax so that I don't have to use an actual fax machine. It's the best way to send information and forms to agencies and other business that still don't use Email as a means of transmitting information between each other.

Pros

  • it's easy to use
  • there is a free plan for those that just need to fax a couple pages
  • they send you updates and confirmations of your faxes

Cons

  • I'd like to see a better free plan that offers more
  • make it look more fun
  • help both parties understand that faxing is outdated and email is much easier and always free no matter what.

Return on Investment

  • iFax has a fairly positive impact on my business due to it being easy and quick to send less than 5 pages to government agencies that don't use email to send documents and forms in a quick manner.

iFax for modern business is convenient

Leith KnightView profile
Operations Director at Gibson Eats, LLC (51-200 employees employees)

Use Cases and Deployment Scope

In the modern restaurant environment we no longer have a dedicated fax line, the needs of the business have changed drastically. There are still some areas where a fax is the most convenient way to send out information. Using iFax allows us to do this on a case-by-case basis for a small payment without having a monthly or annual fee, saving us the additional expense while allowing us the on-demand convenience of a fax when needed.

Pros

  • Provides basic cover sheet
  • Easy-to-use interface
  • Upload document easily

Cons

  • Cover sheet was good but perhaps flexibility for more options and fast keyboard entry speed (was a tad bit chunky to enter the text)

Return on Investment

  • It allows us to save costs on faxing.

Alternatives Considered

RingCentral Contact Center

Quick, easy, done!

Dax Castro, ADSView profile
Accessibility Trainer/Advocate in Quality Assurance at Chax Training and Consulting (1-10 employees employees)

Use Cases and Deployment Scope

It was quick easy and cheap. Very nice to have a service that actually works. I appreciated the simple checkout and interface. Tired of subscribing for fax services just to use them once. Was glad to pay for a 1x fax and be done.

Pros

  • Quick Checkout
  • Easy interface
  • One-time use

Cons

  • Nothing. Enjoyed the experience

Return on Investment

  • none

iFax is helpful in a Mental Health Practice

William PowellView profile
LCMHCS at William R. Powell, LCMHCS (1-10 employees employees)

Use Cases and Deployment Scope

Easy to use, efficient and worth the money. I like using iFax.

Pros

  • Loads information from address book
  • Easy to add pages to the fax
  • Faxes are sent quickly
  • Important receipts for people who claim they didn't get the fax.

Return on Investment

  • Receipts are essential

Alternatives Considered

Sfax and MDofficeManager

iFax Helps the Little Guy!

Incentivized
Michael McCleve
Owner at Black Box Leadership (1-10 employees employees)

Use Cases and Deployment Scope

I use iFax once in a while to send documents when they cannot be sent digitally as PDFs. Usually it is for government-related document filing. It is almost always only 1 or 2 pages and rarely is it more than once or twice a quarter. Given this low volume and frequency, the iFax service works really well for me.

Pros

  • The sign-up to use their service was really easy.
  • The online dashboard for my account was intuitive and had a nice look.
  • Setting up the account so I was ready to send my first fax was smooth and simple.
  • Sending my first fax was very simple and took very little time.

Cons

  • I have only used iFax one time and I have not found any areas of improvement yet.

Return on Investment

  • iFax helped me get paperwork submitted to a government agency that would not take a digital document. Getting the paperwork submitted now allowed my business to be eligible for certain contracts and other revenue-generation possibilities.

Alternatives Considered

eFax Corporate

Other Software Used

Microsoft 365, Canva, Camtasia

iFax Alternatives

Products similar to iFax that may also meet your needs.
View all iFax alternatives
eFax Corporate
CompareLearn more
mFax by Documo
CompareLearn more
HelloFax
CompareLearn more
RingCentral Fax
CompareLearn more
SRFax
CompareLearn more
Metrofax
CompareLearn more