#1 most frequent
United States of America
86.2%106 installations of 123
What is ID.me?
ID.me is a digital identity network that aims to simplify the user's indication verification experience.
Categories & Use Cases
Product Demos
Who Buys & Uses ID.me
#2 most frequent
Canada
3.3%4 installations of 123
#3 most frequent
Switzerland
1.6%2 installations of 123
ID.me Verification for Customer Discounts
Use Cases and Deployment Scope
We use ID.me at my organization as a verification service to verify customer status to provide certain, exclusive discounts to certain customers. In the past, we should paper document verification which is timely and cost-heavy to have done, and using software, eliminates those needs and saves us both time and money.
Pros
- Customer Identity Verification
- Customer Service
- Data Reporting
Cons
- No suggested improvement areas - product is working great!
Most Important Features
- Secure
- Insights
Return on Investment
- Cost Reduction
- Time Reduction
- Better Customer Experience
ID.me helps us offer great discounts
Use Cases and Deployment Scope
We use ID.me for identity verification. We wanted to offer a discount to special groups and ID.me was a tool that we could partner with to solve this issue. We are currently using ID.me for Military and Student discounts but eventually would like to expand to all their group offerings.
Pros
- Identity Verification
- Customer Service
- Development Support
Cons
- Anayltics
- Verification Usage
- Contract Communications
Most Important Features
- Military Verification
- Student Verification
- Group Discount Offerings
Return on Investment
- Higher Conversion
- Higher Student Discount Code Usage
- Higher Military Discount Usage
Other Software Used
Amplience, Salesforce Commerce Cloud, Algolia
Great software to provide discount pricing to the most deserving among us
Use Cases and Deployment Scope
We use ID.me to help us authenticate consumer segments in exchange for discounts. For our brand, this helps us find individuals who are deserving of a promotional discount year-round based on their occupation or contribution to society. Because ID.me is trusted and gated we also avoid channel conflict challenges by using the software.
Pros
- Identity verification
- Data collection
- Simple user experience at checkout
Cons
- Additional user segments beyond Military, 1st Responders, etc.
- International segments
Most Important Features
- Identify verification
- Marketing exposure to new customers
Return on Investment
- Raises AOV for select segments
- Brings new customers to our store
Other Software Used
TurnTo, Forter
ID.me Delivers
Use Cases and Deployment Scope
ID.me has been a great way to not only verify employment or status but also to prevent fraud. By using ID.me it takes the adding of discounts away from our frontline where fraud can be prevalent and adds checks and balances of sorts to confirm the validity of who is sighing up for said offer. Although you pay for ID.me it has saved us much more in the addition of fraudulent offers being provided to customers who were not eligible in the first place.
Pros
- Communication.
- Tech assistance.
- Willingness to improve or make changes per client recommendation.
Cons
- Be able to verify people without them providing any documentation by getting access to needed databases where that information is stored.
- Be conscious that people do not like to provide their SS#.
Most Important Features
- Verification.
- Customer support.
- Client support.
Return on Investment
- Cut down on fraud.
- Increased profits.
- Saves us money by using them.
Great service. Easy integration. Secure.
Use Cases and Deployment Scope
We utilize ID.me to drive customer acquisition across various customer segments that we otherwise would struggle to drive at such an efficient cost. The scale of their user base and the ability to quickly verify, particularly military personnel, is tremendously valuable. Being able to confidently and quickly verify removes a significant back-end verification burden on our team.
Pros
- Scalable audience size
- Easy integration with Shopify
- Secure customer verification
Cons
- Discount offer limitations
- Limited co-marketing opportunities
Most Important Features
- Secure verification
- Unique promo offerings
- Easy integration with Shopify
Return on Investment
- Positive customer acquisition growth
- Positive ROI
- Broadened customer segments
Other Software Used
Klaviyo, Attentive Mobile, Optimizely Data Platform (formerly Zaius)
