Use Cases and Deployment Scope
We use IBM Cloud File Storage integrated with Watson Assistant, which is how we managed to make documents available to users of cognitive chats. In addition, we have a tool, Chat Tools, where documents are generated so that the curator can analyze user interactions in conversations with the Bot, and when stored in IBM Cloud File Storage, it is possible to have quick access, in addition to being able to match with your peers for continuous improvement of integrations with Watson Assistant.
Other Software Used
IBM Watson Assistant, IBM Cloud Foundry, IBM Cloud Databases