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IBM Cloud Backup

Score9.4 out of 10

40 Reviews and Ratings

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What is IBM Cloud Backup?

IBM Cloud Backup is a full-featured, automated, agent-based backup and recovery system managed through the Cloud Backup WebCC browser utility.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features IBM Cloud Backup has to offer, as determined by TrustRadius' reviewers.
Based on 40 ratings of IBM Cloud Backup's features
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Top Performing Features

  • Universal recovery

    Universal recovery is the ability to restore backups to any machine regardless of the platform

    Category average: 9

  • Management dashboard

    Web-based dashboard allowing configuration and monitoring of all backups

    Category average: 8.9

  • Multiple backup destinations

    Multiple backup destinations is the ability to backup data to more than one location

    Category average: 8.4

Areas for Improvement

  • Business application protection

    Protection of all applications running in the data center

    Category average: 8.5

  • Platform support

    Product supports multiple operating systems and applications

    Category average: 8.7

  • Snapshots

    Ability to take regular snapshots to ensure that Recovery Point Objective (RPO) is met

    Category average: 8.7

Reviews

What users are saying about IBM Cloud Backup.
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Cloud-based software that provides a powerful storage solution for businesses

Incentivized
Kelly PetersonView profile
System Administrator in Information Technology at EXL (10,001+ employees employees)

Use Cases and Deployment Scope

To ensure the safety of our company's data, we've used IBM Cloud Backup in a number of locations. As a result of IBM Cloud Backup, our company is protected in the case of a data loss. All of our vital data is backed up by the program and may be restored in a short period of time. The program is safe, and it is also simple to use and comprehend. It is also expandable, so we just pay for what we need now and may improve later.

Pros

  • IBM Cloud Backup excels at data security.
  • And there are no losses with IBM Cloud Backup storage and recovery mode.
  • Finally, IBM Cloud Backup provides a nice and searchable interface.

Cons

  • The product's established prices are an issue.
  • Second, IBM Cloud Backup customer support might be faster.
  • Because IBM Cloud Backup is so automatic, retrieving some data in a power outage might be difficult.

Return on Investment

  • The fact that it can be scaled up is beneficial to company.
  • The program being on the cloud also makes it more accessible online.
  • The program has a high level of protection.

Alternatives Considered

ADP DataCloud

Other Software Used

IBM API Connect, IBM API Management, Cisco Webex Board Series, Backup Radar, AWS Backup

Powerful Cloud Storage Program for Businesses.

Incentivized
David Vlad
Communications Coordinator in Professional Services at Outdoor Pride (51-200 employees employees)

Pros

  • Data security is a major role that IBM Cloud Backup handles very effortlessly.
  • Also, IBM Cloud Backup storage and recovery mode are super efficient, and no cases of losses.
  • The existence of the software on the cloud is also a boost, and this makes it accessible online.
  • Finally, IBM Cloud Backup has a clean interface, friendly, and easy to search.

Cons

  • The set prices for the product is a problem.
  • Secondly, IBM Cloud Backup customer help should be more speedy.
  • IBM Cloud Backup is so automated, and in case of a power failure, accessing some of this data can be challenging.

Return on Investment

  • Data loss can be expensive, but IBM Cloud Backup has extra an encryption option, which helps us maintain the value of our information.
  • Besides, the amount of data that IBM Cloud Backup can store is almost limitless, making us deal with any form of content that benefits the company.
  • Finally, no data losses due to accidents, which is a great plus for a company.

Alternatives Considered

ADP DataCloud and Google Drive

Other Software Used

IBM API Connect, Google Authenticator, Zoho Bookings

My Experience With IBM Cloud Backup

Incentivized
Verified User
Employee in Customer Service (11-50 employees employees)

Pros

  • The software is very secure.
  • It is scalable which is a plus for business.
  • Restoring data is easy and fast.
  • Recovery process is easy.
  • I would say that IBM Cloud Backup is user friendly.

Cons

  • The support team is not prompt when it comes to handling issues.

Return on Investment

  • With IBM Cloud Backup, we have peace of mind that in case of data loss, we can always recover quickly and easily.
  • The software is great when it comes to securing data including encryption.

Alternatives Considered

Veeam Backup & Replication

Other Software Used

Google Hangouts Chat, Google Drive, Alchemer, formerly SurveyGizmo

Love using IBM Cloud Backup!

Incentivized
Verified User
Employee in Marketing (501-1000 employees employees)

Pros

  • Backup system
  • Recovery system
  • In the cloud

Cons

  • Better customer service
  • Usage statistics display
  • Pricing

Return on Investment

  • Save money on accidents
  • Storage
  • Not missing data

Alternatives Considered

Google Cloud Storage and Azure Blob Storage

Other Software Used

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager), Google Cloud Storage, Fortinet on IBM Cloud