TrustRadius: an HG Insights company

HyperGuest

Score8 out of 10

1 Reviews and Ratings

What is HyperGuest?

HyperGuest’s technology platform empowers Accommodation and Travel Providers to deliver rooms with maximum efficiency. This open and highly scalable cloud technology layer opens new opportunities for profit and business, boasting zero manual effort and the fastest time-to-booking.

Categories & Use Cases

HyperGuest - A perfect solution to boost your Rental business!!

Use Cases and Deployment Scope

HyperGuest enabled our client to place the hotel room availability in the marketplace. They don't have to rely on multiple mid-sellers and re-sellers to market for their hotel. The primary use case for our implementation is to provide a cost-effective solution that can help generate more revenue for our client and eliminate problems like - false booking, help real-time inventory updates, maintain different pricing for multiple distribution channels, etc.

Pros

  • Provide real time inventory availability.
  • Helps in direct booking, saving a lot on commissions etc.
  • Add to customer experience and help getting return business.

Cons

  • I could not find any point which is lacking, though it was my first experience working with any such channel management product.

Most Important Features

  • Transparent API based integration.
  • Easy Payments reconciliation.
  • Lowe cost of implementation as compared to other such products in the market.

Return on Investment

  • I would say HyperGuest has been helpful in providing a positive impact by helping our end customers and generating more revenue.

Alternatives Considered

ZiftONE and Allbound

Other Software Used

PartnerStack, Iterable, Smartling, XTM Cloud Translation Management System