HxGN EAM Professional, Scientific, and Technical Services Reviews & Insights

Score7.9 out of 10

10 Reviews and Ratings

Community insights

TrustRadius Insights for HxGN EAM are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Highly Configurable and Adaptable User Interface: Many users have praised the highly configurable and adaptable user interface of Infor EAM, stating that it is easy to use in various environments. The ability to customize the system to individual preferences provides flexibility and enhances usability.

Strong Asset Management and Financial Depreciation Calculation: Reviewers appreciate the ability of Infor EAM to properly maintain assets and calculate financial depreciation for fixed asset management. This feature enhances overall asset management capabilities, allowing users to effectively track and manage their assets while ensuring accurate financial reporting.

Useful Screen Designer Feature: The screen designer feature in Infor EAM has been described as helpful by users. It allows them to easily identify related tables and grant access to specific user groups, streamlining data management processes and improving efficiency.

HxGN EAM Reviews

2 Reviews

Professional, Scientific, and Technical ServicesAccounting1Information Technology & Services1

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Review of HxGN EAM

Rating: 8 out of 10

Incentivized

August 3, 2022

Use Cases and Deployment Scope

HxGN Enterprise Asset Management was implemented to help with improving the effectiveness of the organization’s asset management solution. Specifically how we used the product was for managing equipment; some of these assets could be located at various buildings. Prior to implementing this solution many of the asset management was quite decentralized and thus tracking and reporting at a consolidated level was difficult. For example, some of the asset lists were kept using local spreadsheets and logs. Trying to get a view of everything, especially if assets were moved from one location to another was difficult. HxGN EAM provided a practical solution that enables better and real-time reporting. This help with optimizing operations.

Pros

Real-time reporting; this was an improvement on the stand-along Microsoft Excel-based reports
Integrates with Oracle; linking to an enterprise system help to link with the ledger
Generally user friendly; the user interface and navigation is relatively intuitive to use

Cons

Faster loading of pages (sometimes slow/laggy); for example, when logging into the page we found a lot of times the page would render for quite a while before loading
Better interface for mobile users; when opening the product from a mobile phone it was often difficult to navigate so there were times we just waited to get to a desktop

Likelihood to Recommend

HxGN EAM is probably better suited for larger enterprise solutions where there is a need for enterprise asset management. At our organization, we had a long asset list but also at multiple sites and building locations. With many sites, we found it difficult to sometimes track the assets. The HxGN EAM product allowed for a consolidated view as well as good on-time reporting that can also be customized for different parts of the organization or user groups. This solution generally integrated well with our organization; this should be assessed for your organization.

Verified User

Professional in Finance and Accounting (5001-10,000 employees)

Vetted Review

4 years of experience

Infor EAM does the intricate stuff so the bean counters don't have to!

Rating: 9 out of 10

Incentivized

October 26, 2015

Use Cases and Deployment Scope

My organization uses EAM in a specialized way (product support versus maintenance). But we consult with and support several Fortune 1000 companies that use EAM for asset management. It is primarily used by the maintenance departments of the various corporations (manufacturing, building services, etc.).

Pros

Highly configurable and customizable throughout the entire system. User defined fields, custom data grids, custom links, the list goes on and on.
Strong Work Management program. The work order process can absolutely be configured to meet the client's process.
Mobile offering is fantastic. Use tablets (Android or iOS) to complete corrective work orders, PM work orders and even issue parts to work orders. These devices make it simple to take pictures and add them to the work order.
KPI's quickly display the most important data and In-boxes make it easy for users to get to their key processes quickly.

Cons

Infor Enterprise Asset Management doesn't step the user through the process easily. The user must already know the process and how to step through it. But I still don't see this as a very big issue.
Would like a separate mobile program to handle the parts side of the equation (receiving, put-up, counting, etc.).
The mobile program could do a better job of handling fleet assets. Currently, a lot of configuration and customization is used to get the mobile program to work appropriately in a fleet environment.

Likelihood to Recommend

Infor Enterprise Asset Management is definitely well suited for manufacturing. It handles fleet assets, facilities management and municipalities as well. It even does a decent job of equipment calibrations in the biomedical field. Currently, Infor has three releases of its EAM software (10.2, 11.0 & 11.1). They are updating it constantly. I see this as a very viable product for years to come.

Brad Mikes

Managing Partner in Corporate at Incentive Payroll Experts, LLC (1-10 employees)

Vetted Review

6 years of experience

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Review of HxGN EAM

Rating: 8 out of 10

Incentivized

August 3, 2022

Use Cases and Deployment Scope

Pros

Real-time reporting; this was an improvement on the stand-along Microsoft Excel-based reports
Integrates with Oracle; linking to an enterprise system help to link with the ledger
Generally user friendly; the user interface and navigation is relatively intuitive to use

Cons

Faster loading of pages (sometimes slow/laggy); for example, when logging into the page we found a lot of times the page would render for quite a while before loading
Better interface for mobile users; when opening the product from a mobile phone it was often difficult to navigate so there were times we just waited to get to a desktop

Likelihood to Recommend

Verified User

Professional in Finance and Accounting (5001-10,000 employees)

Vetted Review

4 years of experience