TrustRadius Insights for Highspot are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Time-saving Tool: Many users have found Highspot to be a time-saving tool that helps them stay organized and keep their frequently used materials easily accessible. With its efficient features and functionalities, it streamlines workflows and eliminates the need for manual searching, ultimately saving valuable time.
User-friendly Interface: Highspot's user-friendly interface is praised for its intuitiveness, making it easy for users to navigate and perform tasks quickly. The well-designed layout and intuitive controls contribute to a seamless user experience, allowing users to effortlessly find what they need without any hassle.
Effective Content Management: The content library and storage capabilities of Highspot are highly valued by users. They appreciate the ability to store, organize, and manage their content in one centralized location. This allows for ongoing refreshment of materials and ensures that everyone has access to the most up-to-date information, leading to more effective collaboration and communication within teams.
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Highspot Reviews
3 Reviews
Small Businesses (1-50 employees)
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We use Highspot internally to share and delegate internal/customer-facing content. Having come from Google Drive, Highspot has changed the way we store and send out content. It's much more organized and efficient. The reporting/statistics that come with shared content, is also a plus. Especially when in sales as we are always looking to find content that warrants the most responses.
Pros
Statistics on share/customer-facing content
Simplistic UI
Cons
The UI is simple/easy to navigate, but it could use facelift.
Functionality points -- no improvement needed
Likelihood to Recommend
Any organization. Highspot is a platform that I've found myself needing at every startup I've ever worked at. It's also a tool that I've heard various marketing personnel wish for. Their recent round of funding is a perfect example of how badly a tool such as Highspot, has been needed for quite some time.
Our sales and marketing teams use Highspot to manage/update/share content within the organization as well as with our customers and potential customers. Highspot also provides us with valuable insight as to the best content to share with our customers and the best time to do so.
Pros
Sales and Marketing Content Management
Customer Engagement and Analytics
Ease of Use
Outlook Integration
Flexibility in the organization of content
Cons
They make things so easy in content management that I wish they could design tools to replace all my point software solutions
Likelihood to Recommend
Highspot is hands down the best solution for managing/organizing/sharing content and tracking analytics of customer engagement and content performance. Highspot has lapped our previous solution for content management (DropBox and Sharepoint) 10x over. Right now their bread and butter is in content management but, hopefully one day they will expand into replacing my other sales tools (Lead management, CRM, etc.) as well!
Our company uses Highspot throughout our nation-wide sales organization. HIghspot allows a central access point for sales materials and provides instant notifications when clients, or prospective clients, view our proposals.
Pros
Proposal Tracking. Highspot sends notices whenever emails are opened & viewed. I know immediately when a prospective client views a proposal. It also provides specific information on which pages are viewed and how much time each page is viewed.
Cons
I'm sure there are areas for improvement, but I'm at a loss at the moment to recommend changes.
Likelihood to Recommend
If your company has a lot of documents, forms, sales materials, etc., Highspot can serve as a central portal for such. Easy access with the ability for each individual to tailor and organize as they wish. Analytics attached provides a nice snapshot of activity.
