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Highspot Professional, Scientific, and Technical Services Reviews & Insights

Score7.9 out of 10

135 Reviews and Ratings

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Community insights

TrustRadius Insights for Highspot are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Time-saving Tool: Many users have found Highspot to be a time-saving tool that helps them stay organized and keep their frequently used materials easily accessible. With its efficient features and functionalities, it streamlines workflows and eliminates the need for manual searching, ultimately saving valuable time.

User-friendly Interface: Highspot's user-friendly interface is praised for its intuitiveness, making it easy for users to navigate and perform tasks quickly. The well-designed layout and intuitive controls contribute to a seamless user experience, allowing users to effortlessly find what they need without any hassle.

Effective Content Management: The content library and storage capabilities of Highspot are highly valued by users. They appreciate the ability to store, organize, and manage their content in one centralized location. This allows for ongoing refreshment of materials and ensures that everyone has access to the most up-to-date information, leading to more effective collaboration and communication within teams.

Highspot Reviews

5 Reviews
Professional, Scientific, and Technical ServicesInformation Technology & Services1Marketing & Advertising3Computer & Network Security1

Love Highspot

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Being used across the whole organization as a central hub for all content and resources. Sales, Customer Success, Enablement, Pro Serve, Marketing and Product.

Highspot houses all internal and external content that is for internal knowledge and that can be shared to clients. It's also used for all new hires to access any archived and recent collateral that may be relevant across the different business functions.

Highspot is also used as the personal drive for all employees to save their decks or infosheets. Easy to access or share out to clients from within Highspot

Pros

  • Searchable Content + Collateral
  • Organized info by department and provide transparency
  • Allows you to share content externally and track views
  • Solid reporting on which content is performing well

Cons

  • More filters on searches
  • More simplified view

Likelihood to Recommend

Medium to large organizations that have a large amount of content and resources. It is a great tool to organize content by department, industry/vertical, type of content (PDF, Resources, One Pagers, etc.), and internal/external content.

Additionally, it allows users to get what they need very quickly. By a quick search in the search bar you can find the most relevant content that may be buried at the bottom of a more traditional pile.

Highspot is great for sales-focused companies. Allows your Sales Reps to work efficiently and quickly. Lots of features like the "Pitch" feature that allows reps to send out content to a prospect and be able to customize the setting and track the views of that content. Internally admins can then get analytics on what content works and what doesn't.
KV
Karam Virk
Commercial Account Executive in Sales at Hootsuite (Information Technology and Services, 1001-5000 employees)
Vetted Review
Highspot
1 year of experience

Highspot- I use it because it is helpful!! I wouldn't use it if it wasn't :)

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Our entire sales team across the company uses Highspot for all of our sales support materials. It has helped streamline the process of getting important information out to our clients.

Pros

  • Organizes all of our sales information so we can easily send out to clients
  • Easy to send information through the Highspot plug-in for Gmail
  • Easy to track who has opened our emails and viewed the information

Cons

  • No areas for improvement that I have found
  • No areas for improvement that I have found

Likelihood to Recommend

I think Highspot is a great tool for any sales organization.
LD
Laney Dominick
Account Executive in Sales at Lamar Advertising (Marketing and Advertising, 1001-5000 employees)
Vetted Review
Highspot
1 year of experience
View profile

Highspot will drastically improve production and reduce frustration for your sales team

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Our sales and marketing teams use Highspot to manage/update/share content within the organization as well as with our customers and potential customers. Highspot also provides us with valuable insight as to the best content to share with our customers and the best time to do so.

Pros

  • Sales and Marketing Content Management
  • Customer Engagement and Analytics
  • Ease of Use
  • Outlook Integration
  • Flexibility in the organization of content

Cons

  • They make things so easy in content management that I wish they could design tools to replace all my point software solutions

Likelihood to Recommend

Highspot is hands down the best solution for managing/organizing/sharing content and tracking analytics of customer engagement and content performance. Highspot has lapped our previous solution for content management (DropBox and Sharepoint) 10x over. Right now their bread and butter is in content management but, hopefully one day they will expand into replacing my other sales tools (Lead management, CRM, etc.) as well!
KD
Kyle Dowling
Technical Sales Lead in Sales at Peach Tech (Computer & Network Security, 11-50 employees)
Vetted Review
Highspot
2 years of experience
View profile

It's like the "Google" of your company info, but much more.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Highspot is used across our company and addresses the problem of a one-stop shop for company information. It's the "Google" of our company information.

Pros

  • Collection of relevant and pertinent company information.
  • Becomes an easily accessed training hub for videos, one sheeters or other formats.
  • Houses my personal company documents for easy access.

Cons

  • No complaints

Likelihood to Recommend

Easy for proposals, finding creative examples, testimonials, industry information,...etc etc
AR
Andrew Raby
Account Executive in Sales at Lamar Advertising Company (Marketing and Advertising, 1001-5000 employees)
Vetted Review
Highspot
1 year of experience
View profile

Tracking with Highspot

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Our company uses Highspot throughout our nation-wide sales organization. HIghspot allows a central access point for sales materials and provides instant notifications when clients, or prospective clients, view our proposals.

Pros

  • Proposal Tracking. Highspot sends notices whenever emails are opened & viewed. I know immediately when a prospective client views a proposal. It also provides specific information on which pages are viewed and how much time each page is viewed.

Cons

  • I'm sure there are areas for improvement, but I'm at a loss at the moment to recommend changes.

Likelihood to Recommend

If your company has a lot of documents, forms, sales materials, etc., Highspot can serve as a central portal for such. Easy access with the ability for each individual to tailor and organize as they wish. Analytics attached provides a nice snapshot of activity.
SC
Sam Cooper
account executive in Sales at Lamar Advertising (Marketing and Advertising, 11-50 employees)
Vetted Review
Highspot
2 years of experience
View profile