TrustRadius Insights for Higher Logic Thrive are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Responsive and Knowledgeable Product Managers: Several users have praised Higher Logic's product managers for being among the best in the industry. They appreciate that the managers are knowledgeable about their products and not pushy in trying to sell them. The professional and thorough demonstrations and explanations of fees provided by the product managers have also been commended by users.
Top-Notch Technical Support: Many users have highlighted the helpfulness of Higher Logic's technical support team. Not only do they resolve issues efficiently, but they also provide valuable insight and assistance with non-issues. Users have particularly appreciated receiving guidance for mini-redesigns using their own skills along with the Higher Logic platform.
Continuous Updates Based on User Feedback: Numerous users have commended Higher Logic for continuously updating their software based on user feedback. These updates are implemented quickly, sometimes within hours, showcasing a commitment to improving user experience. This responsiveness to user suggestions demonstrates Higher Logic's dedication to providing a platform that meets their customers' needs.
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Higher Logic Thrive Reviews
1 Review
Professional, Scientific, and Technical ServicesInformation Technology & Services1
We cannot easily replace or edit the search functionality.
Customization is allowed but with limited scope.
We can add localization in the latest versions but still, there are lots of limitations with it.
Likelihood to Recommend
We use Higher Logic Community for building communities for our customers, it is cost-effective as compared to other competitors in the market and offers a lot of customizations and Out of the Box features, we can quickly add from the palette given. Also, we can redesign and customize the community as per the business requirements of the company. A limitation is we have fewer options for localization of community in different languages.
VU
Verified User
Engineer in Information Technology (Information Technology & Services company, 1001-5000 employees)