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Hexnode UEM Health Care and Social Assistance Reviews & Insights

Score8.4 out of 10

22 Reviews and Ratings

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Community insights

TrustRadius Insights for Hexnode UEM are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Hexnode UEM has proven to be a valuable tool for various industries and organizations, addressing a range of device management needs. Transport truck operators have utilized Hexnode UEM to control tablets in their vehicles, creating a perfect kiosk interface and allowing only necessary apps. This has simplified the user interface and restricted access, preventing data overages and providing peace of mind for tablet usage.

Banks have found Hexnode UEM useful in managing devices across different departments, helping them stay in compliance with security guidelines. The software's ability to easily associate policies with devices allows for quick testing and updates to ensure desired configurations are maintained. Similarly, government agencies have leveraged Hexnode UEM to manage company-provided smartphones on a larger scale.

For Android devices, businesses have benefited from Hexnode UEM's Kiosk Lockdown feature, preventing access to unwanted websites and restricting navigation options. Additionally, the software's ability to silently install enterprise applications has simplified app management.

Apple device management is streamlined through Hexnode UEM as well. Apple Business Manager integrations enable easy enrollment and configuration of new Apple devices while ensuring total control over work profiles on personal devices. This separation of work and personal files enhances security.

Hexnode UEM has proven effective in fleet management scenarios, such as projects or fieldwork. The software's location tracking features save time and effort by providing continuous monitoring of devices.

Overall, Hexnode UEM offers a comprehensive solution for mobile device management across various industries and use cases. Its user-friendly interface, robust feature set, and outstanding support make it an appealing choice for organizations looking to simplify device deployment, enhance security, and improve efficiency.

Hexnode UEM Reviews

3 Reviews
Health Care and Social AssistanceHospital & Health Care1Health, Wellness and Fitness2

Nice User Experience

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Hexnode to manage our 660 tablets deployed at our locations across the US. We love how we can group tablets by location using Hexnode, allowing us to assign a tablet to a location and Hexnode automatically downloads the appropriate applications to each device. Hexnode also allows easy updating of apps making support a breeze.
The ease of getting in and out of kiosk mode allows us to service the devices with an on-site team member, saving us from sending a truck-roll to the location.

Pros

  • Kiosk mode
  • Remote management of software
  • Remote management of updates

Cons

  • Remote view is a bit laggy
  • Apple Device support, but may be more on Apple's side
  • Better notifications when a tablet is offline/under-charged

Likelihood to Recommend

iOS support is a bit limited but may be a security limit with iOS devices. Would like to be able to control devices without added applications needing to be installed on tablets.
Other issues we face are more self-imposed from purchasing competitors and trying to implement their ABM accounts into our systems.
VU
Verified User
Project Manager in Information Technology (Health, Wellness and Fitness company, 1001-5000 employees)
Vetted Review
Hexnode UEM
5 years of experience

Easy Tool for Remotely Protecting Devices

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Hexnode to monitor our shared ios devices and training computers that are handled by a large number of employees. We are still implementing this at all our locations but we currently have about 60 devices, which about 50 are ipads, about 5 are shared iphones, and 5 are training windows devices. Before Hexnode, we had some issues with theft, but now that we have a geofence on everything so we can lock them if they leave location, and are able to lock things down what they can install so they are not as tempting to steal in the first place.

Pros

  • Kiosk mode ipads
  • Remote Management
  • Geofencing

Cons

  • It was a little confusing to get started
  • Windows kiosk not as easy to use
  • Difficult to remove activation lock

Likelihood to Recommend

Our business is currently looking to roll out about 100 shared employee phones at our 50 locations. Since phones are easy for someone to walk off with, geofencing is necessary. Additionally, we are also looking to roll out 3-6 ipads at all our locations. Not only does this help with theft, but it also makes ipads easy to set up without an apple id. Before, we got ipads locked to apple ids or employees changing the passwords and making it very difficult to continue to use them after that employee leaves. With Hexnode, we can download everything remotely from our Apple business account.
VU
Verified User
Director in Information Technology (Hospital & Health Care company, 501-1000 employees)
Vetted Review
Hexnode UEM
1 year of experience

Great CrossPlatform MDM

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

It was so easy to start - simply create the portal, enroll a device, and it's online and operational. Associating policies was pretty easy as well. Compared to something like Intune where everything has to be 100% set up first, Hexnode allowed us to even do testing, and push out updates almost instantly to ensure our configurations were exactly what we wanted.

Pros

  • Remotely deployable which is ideal for lockdown.
  • the flexibility of the system.
  • The easy to use UI that makes it so even your average technical person.

Cons

  • The website is confusing sometimes.

Likelihood to Recommend

This is a superb MDM frontend - I would recommend it over the competitors to my clients. Setup is super simple and the ability to create a secure multi-app kiosk was invaluable when setting up a device for clients to use in our reception area. The web client is very well refined and runs beautifully from a range of different devices - it is also easy to use from touchscreen devices - i.e. iPads or touch based Windows machines.
sy
sai yelligani
System Administrator in Information Technology at Pycube Inc (Health, Wellness and Fitness, 51-200 employees)
Vetted Review
Hexnode UEM
1 year of experience