HCSS Reviews & Insights

Score9.5 out of 10

114 Reviews and Ratings

Community insights

TrustRadius Insights for HCSS are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Availability of 24/7 technical help: Users appreciate the fact that HCSS provides round-the-clock technical support for any issues they encounter. Many reviewers have mentioned that this availability has been invaluable to them, allowing them to get immediate assistance whenever they need it.

Highly knowledgeable and prompt technical support staff: The technical support team at HCSS is highly regarded by users. They are praised for their expertise and ability to solve problems quickly over the phone. Several reviewers have mentioned that they were impressed with how knowledgeable and efficient the support staff was in resolving their issues.

Thorough training provided by HCSS: Users value the comprehensive training offered by HCSS, as it helps them maximize the benefits of using their products. Many reviewers have mentioned that the training sessions provided by HCSS have been instrumental in helping them understand and effectively use the software.

HCSS Reviews

4 Reviews

Small Businesses (1-50 employees)

Search is temporarily unavailable. Filters are still applied.

Spot on estimating and Field Management software!

Rating: 10 out of 10

January 9, 2018

Use Cases and Deployment Scope

HCSS is being used across most of our organization. It starts with estimating projects, continues thru project management. The software is extremely versatile and powerful and HCSS is always continuously strengthening their products. HCSS helps us to be extremely competitive in our field and allows us to keep track of our costs in the field as well as managing our resources that are needed throughout our project locations.

Pros

#1 is support! HCSS is by far the best software support of any product we have ever used. Unlike most software companies HCSS utilizes their support calls to help upgrade their software. When you here them tell you that they will write down a particular issue you come across during a support call if they can't help you then and there they will research and get an answer to you extremely fast. If the software will not do it, you can bet there is a good chance it will be on the list of enhancements you will see come out in the near future.
Estimating software is very extensive. Their software is capable of handling the smallest estimate all the way to the largest joint venture estimate. It has advanced features that make it extremely useful for analyzing job materials, subcontractors etc.
HeavyJob is an extremely useful tool for the field to keep the office up to date with job costs. Everything is at the Foreman's fingertips on Tablets to allow the information from the field to get uploaded to HeavyJob manager which then can export to accounting. We are also able to give our Foreman the ability to deal with the Daily and weekly safety needs (Tailgate Meetings, incident Investigation, observations etc.) right on the Tablets thru HeavyJob.

Cons

Dispatcher is not offered in a mobile version which we have asked for several times. I think they just don't have enough users to make it worthwhile.
Heavybid needs to have the flexibility to add markup to add ons such as Bond and Small Tools etc.
HCSS needs to have an onscreen takeoff to allow seamless integration of takeoff from the screen to Heavybid without having additional manual input.

Likelihood to Recommend

HCSS is well suited for the Heavy General Engineering Contractor of any size. HeavyJob needs more flexibility for tracking T & M and Change Order work. HeavyJob needs to have the ability to import Plans and specifications to tablets and make onscreen notes on plans so Foreman can better track job changes on one device.

Mike DeRousse

President in Corporate at Conco-West, Inc. (11-50 employees)

Vetted Review

13 years of experience

View profile

HCSS is great

Rating: 9 out of 10

January 8, 2018

Use Cases and Deployment Scope

HCSS programs are used across the board in our company. Our field guys use HCSS Mobile and Safety for their time cards. Our mechanics and drivers use Equipment 360 and eLogs. All our time cards are directly exported into a file for ease of import in accounting. We use Telematics and OEMLink to track equipment usage and location.

Pros

export to accounting
time card management, review, and consolidation of data for billing purposes
equipment maintenance and records

Cons

All their apps are on mobile devices. Although there is not a clear company policy on Android versus iPhone. Updates for features lag behind on Android. Some apps are exclusive to one platform making it hard to fully interconnect all programs.

Likelihood to Recommend

HCSS is excellent for multiple job sites and locations across multiple states.

James Duncan

Vice President of Engineering in Engineering at Winston Contracting, LLC (11-50 employees)

Vetted Review

4 years of experience

View profile

Best on the Market

Rating: 10 out of 10

November 6, 2017

Use Cases and Deployment Scope

HCSS is used throughout the whole company; [it] starts with estimating and goes to the field for job site management.

Pros

The estimating program is great, well organized, and manageable
Great tech support if needed
Tracks field operations easy and can be used by anyone of any caliber

Cons

Tracking cost and revenue where items overrun and under-run
In the estimating, there needs to be a function to determine wet and dry costs for equipment when reviewing a project
Easier interface with an accounting program

Likelihood to Recommend

Its estimating can be done on any size project with multiple estimators. Its reporting in the field as to permanent materials needs to be addressed.

Jim Murray

Operations/Estimating Manger in Engineering at Ford Construction Company (11-50 employees)

Vetted Review

5 years of experience

View profile

HeavyBid is the way to go in Underground and Civil Construction

Rating: 8 out of 10

Incentivized

September 26, 2017

Use Cases and Deployment Scope

Our whole organization used HeavyBid consistently throughout the life of a project. This product allowed our company to carefully track and standardize our bidding process. It also allowed us to quickly and efficiently review bids for mistakes / holes once the project was formally awarded to us.

Pros

Helps create accurate bids
Easily reviewed for mistakes
Easy to use and complete accurate take offs in

Cons

Ease to export to Excel
Ease to attach other docs to bid
Integration with other programs

Likelihood to Recommend

Obviously HeavyBid is best suited for an underground contractor. I don't believe it would be incredibly helpful for a general contractor. It is easy to use and even easier to learn. I appreciate all of the options and functionality of the program.

Kristen Silvan

Project Manager at Patriot Construction, Inc. (11-50 employees)

Vetted Review

2 years of experience

View profile

Loading Reviews List....

Spot on estimating and Field Management software!

Rating: 10 out of 10

January 9, 2018

Use Cases and Deployment Scope

Pros

#1 is support! HCSS is by far the best software support of any product we have ever used. Unlike most software companies HCSS utilizes their support calls to help upgrade their software. When you here them tell you that they will write down a particular issue you come across during a support call if they can't help you then and there they will research and get an answer to you extremely fast. If the software will not do it, you can bet there is a good chance it will be on the list of enhancements you will see come out in the near future.
Estimating software is very extensive. Their software is capable of handling the smallest estimate all the way to the largest joint venture estimate. It has advanced features that make it extremely useful for analyzing job materials, subcontractors etc.
HeavyJob is an extremely useful tool for the field to keep the office up to date with job costs. Everything is at the Foreman's fingertips on Tablets to allow the information from the field to get uploaded to HeavyJob manager which then can export to accounting. We are also able to give our Foreman the ability to deal with the Daily and weekly safety needs (Tailgate Meetings, incident Investigation, observations etc.) right on the Tablets thru HeavyJob.

Cons

Dispatcher is not offered in a mobile version which we have asked for several times. I think they just don't have enough users to make it worthwhile.
Heavybid needs to have the flexibility to add markup to add ons such as Bond and Small Tools etc.
HCSS needs to have an onscreen takeoff to allow seamless integration of takeoff from the screen to Heavybid without having additional manual input.

Likelihood to Recommend

Mike DeRousse

President in Corporate at Conco-West, Inc. (11-50 employees)

Vetted Review

13 years of experience

View profile