#1 most frequent
United States of America
41.5%34 installations of 82
What is HCL Sametime?
HCL Sametime (formerly IBM Lotus Sametime, acquired by HCL Technologies from IBM in 2018) is an enterprise-level unified communications and VoIP platform. It includes features such as instant messaging, web conferencing, voice and video integration, telephony capabilities, and presence information.
Categories & Use Cases
Product Demos
Top Performing Features
Hosted PBX
Hosted telephony infrastructure obviated the need for local PBX hardware
Category average: 7.9
Multi-level Interactive Voice Response (IVR)
IVR is a phone menu allowing callers to interact with the system through voice and keypad
Category average: 7.7
User templates
Create and apply batch configurations to multiple users at once
Category average: 7.5
Areas for Improvement
Mobile app for Android
Android app
Category average: 7.8
Video screen sharing
Users are able to share their screens with other meeting participants on video conference calls.
Category average: 8
Instant messaging
Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.
Category average: 8.9
Who Buys & Uses HCL Sametime
#2 most frequent
Canada
8.5%7 installations of 82
#3 most frequent
Brazil
6.1%5 installations of 82